873756 - Clicking the print dialog crashes FF

Status: RESOLVED WORKSFORME

(Core :: Printing: Setup, defect)

Description

[Marco Beishuizen]

User Agent: Opera/9.80 (X11; FreeBSD 9.1-STABLE i386) Presto/2.12.388 Version/12.15

Steps to reproduce:

Hitting the print dialog or page setup (file, print...) results in immediate crash.


Actual results:

crash


Expected results:

the print dialog should show

Comment 1

[Scoobidiver (away)]

Please provide a stack trace (see https://developer.mozilla.org/docs/How_to_get_a_stacktrace_for_a_bug_report).
Does it happen in Safe Mode (see https://support.mozilla.org/kb/troubleshoot-firefox-issues-using-safe-mode)?

Comment 2

[Marco Beishuizen]

Happens also in safe mode.
Looking into it to create a stack trace.

Comment 3

[Marco Beishuizen]

Is this the stack trace you are looking for?
(gdb) core /var/coredumps/firefox.core
Core was generated by `firefox'.
Program terminated with signal 11, Segmentation fault.
Loaded symbols for /usr/lib/libstdc++.so.6
Loaded symbols for /lib/libm.so.5
Loaded symbols for /lib/libthr.so.3
Loaded symbols for /lib/libc.so.7
Loaded symbols for /lib/libgcc_s.so.1
Loaded symbols for /usr/lib/libsupc++.so.1
Loaded symbols for /usr/local/lib/firefox/libmozalloc.so
Loaded symbols for /usr/local/lib/firefox/libxul.so
Loaded symbols for /usr/local/lib/libffi.so.6
Loaded symbols for /usr/local/lib/nss/libssl3.so.1
Loaded symbols for /usr/local/lib/nss/libsmime3.so.1
Loaded symbols for /usr/local/lib/nss/libnss3.so.1
Loaded symbols for /usr/local/lib/nss/libnssutil3.so.1
Loaded symbols for /usr/local/lib/libcairo.so.2
Loaded symbols for /usr/local/lib/libXrender.so.1
Loaded symbols for /usr/local/lib/libX11.so.6
Loaded symbols for /usr/local/lib/libsqlite3.so.8
Loaded symbols for /usr/local/lib/libjpeg.so.11
Loaded symbols for /usr/local/lib/libpng15.so.15
Loaded symbols for /lib/libz.so.6
Loaded symbols for /usr/local/lib/libhunspell-1.3.so.0
Loaded symbols for /usr/local/lib/event2/libevent-2.0.so.6
Loaded symbols for /usr/local/lib/libvpx.so.1
Loaded symbols for /usr/local/lib/libpixman-1.so.9
Loaded symbols for /usr/local/lib/libplds4.so.1
Loaded symbols for /usr/local/lib/libplc4.so.1
Loaded symbols for /usr/local/lib/libnspr4.so.1
Loaded symbols for /usr/local/lib/libdbus-glib-1.so.2
Loaded symbols for /usr/local/lib/libdbus-1.so.3
Loaded symbols for /usr/local/lib/libgobject-2.0.so.0
Loaded symbols for /usr/local/lib/libglib-2.0.so.0
Loaded symbols for /usr/local/lib/libXext.so.6
Loaded symbols for /usr/local/lib/libpangoft2-1.0.so.0
Loaded symbols for /usr/local/lib/libfreetype.so.9
Loaded symbols for /usr/local/lib/libfontconfig.so.1
Loaded symbols for /usr/local/lib/libpangocairo-1.0.so.0
Loaded symbols for /usr/local/lib/libpango-1.0.so.0
Loaded symbols for /usr/local/lib/libgtk-x11-2.0.so.0
Loaded symbols for /usr/local/lib/libatk-1.0.so.0
Loaded symbols for /usr/local/lib/libgdk-x11-2.0.so.0
Loaded symbols for /usr/local/lib/libgio-2.0.so.0
Loaded symbols for /usr/local/lib/libXinerama.so.1
Loaded symbols for /usr/local/lib/libXi.so.6
Loaded symbols for /usr/local/lib/libXrandr.so.2
Loaded symbols for /usr/local/lib/libXcursor.so.1
Loaded symbols for /usr/local/lib/libXcomposite.so.1
Loaded symbols for /usr/local/lib/libXdamage.so.1
Loaded symbols for /usr/local/lib/libXfixes.so.3
Loaded symbols for /usr/local/lib/libgdk_pixbuf-2.0.so.0
Loaded symbols for /usr/local/lib/libXt.so.6
Loaded symbols for /usr/local/lib/libgthread-2.0.so.0
Loaded symbols for /usr/local/lib/libstartup-notification-1.so.0
Loaded symbols for /lib/libkvm.so.5
Loaded symbols for /usr/local/lib/libiconv.so.3
Loaded symbols for /usr/local/lib/libexpat.so.6
Loaded symbols for /usr/lib/libbz2.so.4
Loaded symbols for /usr/local/lib/libxcb-shm.so.0
Loaded symbols for /usr/local/lib/libxcb-render.so.0
Loaded symbols for /usr/local/lib/libxcb.so.2
Loaded symbols for /usr/local/lib/libXau.so.6
Loaded symbols for /usr/local/lib/libXdmcp.so.6
Loaded symbols for /usr/local/lib/libpthread-stubs.so.0
Loaded symbols for /usr/lib/librpcsvc.so.5
Loaded symbols for /usr/local/lib/libgmodule-2.0.so.0
Loaded symbols for /usr/local/lib/libicui18n.so.50
Loaded symbols for /usr/local/lib/libintl.so.9
Loaded symbols for /usr/local/lib/libpcre.so.3
Loaded symbols for /usr/local/lib/libSM.so.6
Loaded symbols for /usr/local/lib/libICE.so.6
Loaded symbols for /usr/local/lib/libxcb-util.so.1
Loaded symbols for /usr/local/lib/libX11-xcb.so.1
Loaded symbols for /usr/local/lib/libicuuc.so.50
Loaded symbols for /usr/local/lib/libicudata.so.50
Loaded symbols for /usr/local/lib/firefox/libxpcom.so
Loaded symbols for /usr/local/lib/libgnomeui-2.so.0
Loaded symbols for /usr/lib/liblzma.so.5
Loaded symbols for /usr/local/lib/libbonoboui-2.so.0
Loaded symbols for /usr/local/lib/libgnomecanvas-2.so.0
Loaded symbols for /usr/local/lib/libgailutil.so.18
Loaded symbols for /usr/local/lib/libart_lgpl_2.so.5
Loaded symbols for /usr/local/lib/libgnome-2.so.0
Loaded symbols for /usr/local/lib/libcanberra.so.0
Loaded symbols for /usr/local/lib/libvorbisfile.so.6
Loaded symbols for /usr/local/lib/libvorbis.so.4
Loaded symbols for /usr/local/lib/libogg.so.8
Loaded symbols for /usr/local/lib/libltdl.so.7
Loaded symbols for /usr/local/lib/libbonobo-2.so.0
Loaded symbols for /usr/local/lib/libbonobo-activation.so.4
Loaded symbols for /usr/local/lib/libORBitCosNaming-2.so.0
Loaded symbols for /usr/local/lib/libgnomevfs-2.so.0
Loaded symbols for /usr/local/lib/libxml2.so.5
Loaded symbols for /usr/lib/libssl.so.6
Loaded symbols for /lib/libcrypto.so.6
Loaded symbols for /usr/local/lib/libavahi-glib.so.1
Loaded symbols for /usr/local/lib/libavahi-client.so.3
Loaded symbols for /usr/local/lib/libavahi-common.so.3
Loaded symbols for /lib/libssp.so.0
Loaded symbols for /lib/libutil.so.9
Loaded symbols for /usr/local/lib/libgconf-2.so.4
Loaded symbols for /usr/local/lib/libORBit-2.so.0
Loaded symbols for /usr/local/lib/libgnome-keyring.so.0
Loaded symbols for /usr/local/lib/libgcrypt.so.19
Loaded symbols for /usr/local/lib/libgpg-error.so.0
Loaded symbols for /usr/local/lib/libpopt.so.0
Loaded symbols for /usr/local/lib/libssl.so.8
Loaded symbols for /usr/local/lib/libcrypto.so.8
Loaded symbols for /usr/local/lib/firefox/components/libmozgnome.so
Loaded symbols for /usr/local/lib/firefox/components/libdbusservice.so
Loaded symbols for /usr/local/lib/firefox/browser/components/libbrowsercomps.so
Loaded symbols for /usr/local/lib/gtk-2.0/2.10.0/engines/libglide.so
Loaded symbols for /usr/local/lib/pango/1.6.0/modules/pango-basic-fc.so
Loaded symbols for /usr/local/lib/nss/libsoftokn3.so.1
Loaded symbols for /usr/local/lib/nss/libnssdbm3.so.1
Loaded symbols for /usr/local/lib/nss/libfreebl3.so.1
Loaded symbols for /usr/local/lib/nss/libnssckbi.so
Loaded symbols for /usr/local/lib/gdk-pixbuf-2.0/2.10.0/loaders/libpixbufloader-png.so
Loaded symbols for /usr/local/lib/libXss.so.1
Loaded symbols for /usr/local/lib/libcanberra-0.28/libcanberra-oss.so
Loaded symbols for /usr/local/lib/libcups.so.2
Loaded symbols for /lib/libcrypt.so.5
Loaded symbols for /libexec/ld-elf.so.1
#0  0x28219dcf in thr_kill () from /lib/libc.so.7
[New Thread 3baf9100 (LWP 100290/mozStorage #8)]
[New Thread 37c58700 (LWP 100286/SSL Cert #2)]
[New Thread 3f8eb080 (LWP 100285/DNS Resolver #4)]
[New Thread 3e49b600 (LWP 100284/DNS Resolver #3)]
[New Thread 2ff79600 (LWP 100283/DNS Resolver #2)]
[New Thread 3f8e9c80 (LWP 100282/DOM Storage)]
[New Thread 3b0b1700 (LWP 100281/Image Scaler)]
[New Thread 3b0b4b80 (LWP 100280/mozStorage #7)]
[New Thread 3b0b4680 (LWP 100279/mozStorage #6)]
[New Thread 3b0b4900 (LWP 100278/mozStorage #5)]
[New Thread 3b0b4e00 (LWP 100277/URL Classifier)]
[New Thread 39e30e00 (LWP 100275/StreamTrans #13)]
[New Thread 39e2fc80 (LWP 100263/HTML5 Parser)]
[New Thread 38c55d80 (LWP 100262/DOM Worker)]
[New Thread 38c51a00 (LWP 100261/DOM Worker)]
[N[New Thread 37c58980 (LWP 100259/mozStorage #4)]
[New Thread 38438800 (LWP 100258/SSL Cert #1)]
[New Thread 37efc900 (LWP 100257/Cache I/O)]
[New Thread 37efc680 (LWP 100256/DNS Resolver #1)]
[New Thread 37c58200 (LWP 100255/Proxy Resolution)]
[New Thread 37c57f80 (LWP 100254/mozStorage #3)]
[New Thread 37c55a00 (LWP 100253/mozStorage #2)]
[New Thread 37be1600 (LWP 100252/mozStorage #1)]
[New Thread 2d480400 (LWP 100250/Cert Verify)]
[New Thread 2d47e880 (LWP 100249/Timer)]
[New Thread 28504c80 (LWP 100248/JS Watchdog)]
[New Thread 28504a00 (LWP 100247/firefox)]
[New Thread 28504780 (LWP 100246/JS GC Helper)]
[New Thread 28503380 (LWP 100245/Hang Monitor)]
[New Thread 28502e80 (LWP 100244/Socket Thread)]
[New Thread 28502200 (LWP 100243/XPCOM CC)]
[New Thread 28501f80 (LWP 100242/Gecko_IOThread)]
[New Thread 28501d00 (LWP 100241/firefox)]
[New Thread 28501080 (LWP 100066/firefox)]
[New Thread 2d481f80 (LWP 100260/firefox)]

Comment 4

[Scoobidiver (away)]

Debug symbols are missing.
Do you have crash IDs in the about:crashes page?
Does it happen with a new profile (see https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles)?

Comment 5

[Marco Beishuizen]

Creating a new profile doesn't make a difference. Rebuilding/reinstalling doesn't work either.
My FF doesn't have a about:crashes page ("the address isn't valid").
This problem first appeared in version 20. I hoped it would disappear in 21, but still there.

Comment 6

[Scoobidiver (away)]

Is it a Mozilla build or a distro build?
Can you try to get the stack trace with Nightly (https://nightly.mozilla.org/)?

Comment 7

[Marco Beishuizen]

I build/installed it from FreeBSD ports. Nightly doesn't seem to have a FreeBSD version.

Comment 8

[Wayne Mery (:wsmwk)]

Yuri does this reproduce for you?

Comment 9

[Marco Beishuizen]

Sorry, forgot all about this one. I don't have this problem anymore so this can be closed. Currently at FF 44.0 @ FreeBSD 10.2-ST.

Comment 10

[Wayne Mery (:wsmwk)]

Excellent. Thanks for the feedback