Closed Bug 873760 Opened 11 years ago Closed 11 years ago

Bookmarks toolbar randomly fails to open folders

Categories

(Firefox :: Bookmarks & History, defect)

20 Branch
x86_64
Windows 7
defect
Not set
minor

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: cirno, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0 (Beta/Release)
Build ID: 20130409194949

Steps to reproduce:

I'm using the bookmarks toolbar with many bookmarks and folders. My sync quota is 930KB, if that matters, and I experience this bug for quite some time now. I click on a bookmark folder.


Actual results:

The 'dropdown-menu' is transparent and I can't read the titles. I can still click and open them, though. If I deselect and open the folder a few times, it eventually shows. Each folder does not contain many entries. Sometimes a folder opens the first time after I start Firefox, sometimes not.


Expected results:

The menu should just show up properly, like it does for example in the sidebar.
Severity: normal → minor
I thought about it some more and I think the bug especially occurs for a folder that contains feeds. It is very random, though. Most of the time, every thing works fine. If one folder doesn't work, the others usually do. It bugs me about 1-2 times a day and doesn't go away for about 5-30 seconds of repeatedly clicking.
I was unable to reproduce this even with a folder containing lots of bookmarks and feeds.
Based on comment 1, I think this is quite difficult to track and takes a lot of time to reproduce it.

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0
Build ID: 20130409194949

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:24.0) Gecko/20130521 Firefox/24.0
Build ID: 20130521031106
Component: Untriaged → Toolbars and Customization
Component: Toolbars and Customization → Bookmarks & History
Lately it got worth, I created a new folder with only three bookmarks in it and could barely open it. Feeds didn't seem to be the actual problem. So I experimented a bit.

After exporting the bookmarks as JSON and importing them again, the 'lag' was gone.

I used the same profile for several years now, added and removed a lot of bookmarks and also used Mozilla Sync. I don't know how the bookmarks are stored, maybe they were defragmented or something.

I guess you can mark this as resolved.
Worksforme on Firefox 25 beta 1 and latest Nightly. Please upgrade to the latest version of Firefox. If the issue persists please reopen this bug or log a new one.
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Resolution: --- → WORKSFORME
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