part of Bookmark bar disappears in Version 21.0

UNCONFIRMED
Unassigned

Status

()

Firefox
Toolbars and Customization
UNCONFIRMED
5 years ago
5 years ago

People

(Reporter: Chris, Unassigned)

Tracking

21 Branch
x86_64
Windows 7
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(1 attachment)

(Reporter)

Description

5 years ago
Created attachment 751609 [details]
disapearedbookmarks.PNG

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:21.0) Gecko/20100101 Firefox/21.0 (Beta/Release)
Build ID: 20130511120803

Steps to reproduce:

I´ve updated to version 21.0


Actual results:

part of the bookmark bar under the adress-line disappeared since update,the first seven bookmarks are still displayed and per klick available, rest of the bookmarks are still available but only per  menu->boomarks-> edit bookmarks -> bookmark bar


Expected results:

all the existing bookmark in Section bookmark bar should appear in the top under the adress line completely like in the previous versions
Hi, I can't reproduce this on Windows 7, 64 bits, User agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:21.0) Gecko/20100101 Firefox/21.0, Build ID: 20130511120803.

Did you try to reproduce this bug in safe mode? To enter safe mode just go to Help -> Restart with Add-ons Disabled and then confirm when a dialog pops up, asking if you want to restart in safe mode. More information here: https://support.mozilla.org/it/kb/forum-response-starting-firefox-safe-mode

Also, this might be the kind of issue you could resolve by resetting Firefox. To reset Firefox go to Help -> Troubleshooting information and in the page that opens click on the "Reset Firefox" button, in the upper-right corner. More information here: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems

When you'll done, please share your results in a comment. If the bug should persist, please tell us about any particular user preference or option you have enabled, or try to remember any other step you made other than updating Firefox.
Thank you!
Component: Untriaged → Toolbars and Customization
Flags: needinfo?(hot-doc)
(Reporter)

Comment 2

5 years ago
Hi, I´m working also under Win7 64bit.
- tried in safe mode - same, part of the bookmarks are hidden
- tried to reset firefox - same

If I drag and drop a new bookmark in the bookmark bar: for actual session it will be there, after close and restart, this bookmark also disappears.

In the menu->boomarks-> bookmark bar -> there also missed bookmarks disappeared but in
menu->boomarks-> edit bookmarks -> bookmark bar -> there appear the missed bookmarks (also the new drag-and-dropped).

I´ve only updated from the last version to 21.0, same parameters (no changes were made), no new addons ect.

Kind regards and thank you, Chris
p.s. i have 2 screenshots, if needed
Flags: needinfo?(hot-doc)
try to reset your toolbars and verify if it happens in safe mode
http://support.mozilla.org/en-US/kb/Safe+Mode
(Reporter)

Comment 4

5 years ago
same - reset and safemode have no effect.

Comment 5

5 years ago
I have the same. But in Nightly 24a. Reset and save mode have no effect. Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20130528 Firefox/24.0
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