I'm working in Brazil and the banks here use a Security software, but Firefox blocks the installation.

RESOLVED INVALID

Status

()

Firefox
Untriaged
RESOLVED INVALID
5 years ago
5 years ago

People

(Reporter: Bob, Unassigned)

Tracking

20 Branch
x86_64
Windows 8
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

5 years ago
User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0 (Beta/Release)
Build ID: 20130409194949

Steps to reproduce:

I use internet banking with Caixa Economica in Brazil.

https://internetbanking.caixa.gov.br/SIIBC/index.processa

They require a security program to be downloaded to be able to access their internet banking.


Actual results:

The security program seemed to install correctly and a pop window says "This certificate is already installed as a certificate authority", but I still cannot access their site.


Expected results:

I should have been able to access their site after the security program was installed.

Comment 1

5 years ago
Did you test from a different computer with a different OS?
Flags: needinfo?(rjfetterman)
(Reporter)

Comment 2

5 years ago
It worked on Windows 7 with IE, but not Firefox.   Now I'm using Windows 8 and not working with Firefox.  Today I did a Firefox upgrade and now a window continues to come up saying it cannot run the script gbmzhcef/s.js:1.  I had to uninstall the software as it was preventing me from using Firefox at all.
Flags: needinfo?(rjfetterman)

Comment 3

5 years ago
Going to https://internetbanking.caixa.gov.br/SIIBC/index.processa already triggers a "This connection is untrusted" warning in Firefox. So the bank maybe should fix their security problems first, in general.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → INVALID
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