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Crash in [@ atidxx32.dll@0x40db3a ]

RESOLVED INCOMPLETE

Status

()

Firefox
Shell Integration
--
critical
RESOLVED INCOMPLETE
4 years ago
4 years ago

People

(Reporter: geo, Unassigned)

Tracking

({crash})

21 Branch
x86
Windows 7
crash
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(crash signature)

(Reporter)

Description

4 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:21.0) Gecko/20100101 Firefox/21.0 (Beta/Release)
Build ID: 20130511120803

Steps to reproduce:

I just was in my administration contrôl pannel while checking XHR request with Firebug
This is not my first crash like this, i crash approximately 2~~4times/days
Firefox re-installed, tested without any addons, in safe-mode etc... Still crashing..
Testing a ram memory @windows boot: no problem found! 
See below all my crash report from may 2013:

bp-6af73bcf-11b8-4654-8635-80991213052626/05/201321:43bp-6fa88c69-9e80-4e26-87b6-e9f7d213052626/05/201318:03bp-b1fedde9-5ff6-4484-970d-7308c213052626/05/201318:02bp-bb8f2a4f-8953-4d03-922e-24870213052424/05/201315:2265049f6f-b974-465f-894a-2a855203eb2624/05/201315:05aa92e307-3bf2-4bf3-81a9-6fa4ac88bd5521/05/201301:068b61f319-1a54-49c6-88dc-09917221d34219/05/201314:01bp-c772ed2d-38a0-43d6-88a6-4789a213051818/05/201323:08bp-dd5d02b3-438c-488d-88fe-7423f213051818/05/201316:0434fa821a-bf85-4d21-b620-7a0a8a56bed618/05/201313:5961db3255-745e-4f95-b9f2-631e273a4b2618/05/201313:596561efcf-92fa-4d38-b927-d38e7d7bba8a18/05/201313:5975394b23-9677-4fe5-8ef5-bc1cbef0dbc318/05/201313:576564cd64-b814-47cd-a27f-eee15be9e28818/05/201313:56bp-b49507d2-56fa-4da9-880a-0e13a213051515/05/201317:18bp-d4b426a9-64c5-4eea-98ed-3eb09213051515/05/201317:10bp-bdde303b-2b49-455d-aa5e-6d845213051515/05/201317:10bp-f2988ec7-dd8a-4ac5-8722-24cd3213051314/05/201301:10bp-db2f1479-6db7-42f6-96b4-a150a213051010/05/201308:01bp-77a74bb9-db60-4edc-b46e-e415a213050909/05/201322:33bp-2e00a775-4a9c-4d3b-8972-56ece213050909/05/201319:34bp-4e7222ef-9a11-4844-8c7b-80733213050909/05/201319:06bp-445d1fb3-ca22-4934-b9a9-bb7cc213050808/05/201309:23bp-ab071914-74ae-4eb9-9a0a-cbf36213050101/05/201317:04bp-145bae98-dbff-427c-9df1-f0dda213043001/05/201300:45bp-02387974-6986-4a13-be6d-d5353213043001/05/201300:45


Hope you will seriously fix all these crashes, it become boring srsly !


Actual results:

Firefox just crashed '-_-


Expected results:

Not crashing off course...
Group: core-security
Component: Untriaged → Graphics
Product: Firefox → Core

Updated

4 years ago
Severity: normal → critical
Crash Signature: [@ atidxx32.dll@0x40db3a ]
Keywords: crash
Summary: [@ atidxx32.dll@0x40db3a ] → Crash in [@ atidxx32.dll@0x40db3a ]

Comment 1

4 years ago
In a visible way:
bp-6af73bcf-11b8-4654-8635-809912130526
bp-6fa88c69-9e80-4e26-87b6-e9f7d2130526
bp-b1fedde9-5ff6-4484-970d-7308c2130526
bp-bb8f2a4f-8953-4d03-922e-248702130524
bp-c772ed2d-38a0-43d6-88a6-4789a2130518

Comment 2

4 years ago
You crash in any Firefox component meaning your RAM is corrupted. See https://support.mozilla.org/kb/firefox-crashes-troubleshoot-prevent-and-get-help#w_check-your-hardware
Component: Graphics → Shell Integration
Product: Core → Firefox
Hardware: x86_64 → x86
(Reporter)

Comment 3

4 years ago
my RAM is'nt corrupted as i have do a RAM test with memtest @ windows boot. firefox is thé only one app' crashing in m'y computer chrome opéra IE safari working as well!!!
This is ont my hardware so!!

Comment 4

4 years ago
(In reply to geo from comment #3)
> This is ont my hardware so!!
So it's your profile or third-party software. Follow steps in https://support.mozilla.org/kb/firefox-crashes-troubleshoot-prevent-and-get-help and report back.
(Reporter)

Comment 5

4 years ago
Okey i see...
You just trolling me following your internal policy guideline...
I lose my time reporting bug:
I have re-installed Win7 and problem stay here...
Ticket closed, have a good night, i'm bored to pass like a stupid user.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 4 years ago
Resolution: --- → INVALID

Updated

4 years ago
Status: RESOLVED → UNCONFIRMED
Resolution: INVALID → ---

Comment 6

4 years ago
Which extension(s) was(were) the culprit?
Flags: needinfo?(geolim4)

Comment 7

4 years ago
The reporter doesn't want to answer.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 4 years ago4 years ago
Flags: needinfo?(geolim4)
Resolution: --- → INCOMPLETE
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