Closed Bug 876477 Opened 11 years ago Closed 11 years ago

Make "solve" link in support forum email more obvious.

Categories

(support.mozilla.org :: Knowledge Base Software, task, P3)

Tracking

(Not tracked)

RESOLVED FIXED
2013Q2

People

(Reporter: atopal, Assigned: rehandalal+mozilla)

References

Details

(Whiteboard: u=user c=questions p=1 s=2013.11)

Attachments

(3 files)

The current support forum email we are using is already better than the text version, but we could improve it a lot by putting the content in a hierarchy. Right now everything seems equally important.

Bram, what's your take on this? I feel like we could use a solution here as a guide for our other emails.
Assignee: nobody → bram
Attached image segmented email
I gave it a shot, it doesn't quite feel right, but it would be great to have an actual button for the solved link. Feel free to ignore though, if you have something better.
Hi Kadir,

How about a variation of this design to start out with?

This one has enlarged font sizes (which I’ve specified in attachment 732662 [details] but never specifically noted, and you also used in your mockup), and uses the same text color, quote box and button style that SUMO has.
Pretty sure this is 1pt of CSS.
Whiteboard: u=user c=questions p= s=2013.11 → u=user c=questions p=1 s=2013.11
Depends on: 851730
Thanks a lot, Bram! I love the layout. Re the box, what do you think about the style we are using in the contributor discussion forums?
http://note.io/11gAU10

Rehan, this is Brams call, I'm fine with either implementation. Thanks!
(In reply to Kadir Topal [:atopal] from comment #4)
> Thanks a lot, Bram! I love the layout. Re the box, what do you think about
> the style we are using in the contributor discussion forums?
> http://note.io/11gAU10
> 
> Rehan, this is Brams call, I'm fine with either implementation. Thanks!

Good call. Let’s use the same style as the one found in the contributor discussion forum. Thanks for pointing it out!
I guess this is ready to implement.
Assignee: bram → rdalal
Deployed to prod now:

https://github.com/mozilla/kitsune/commit/a1dda3e7738cec9d5fc798852b97382cae690941

PR was here:
https://github.com/mozilla/kitsune/pull/1413
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → FIXED
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