877273 - The new 'Services' category displays a button about add-ons when there are no services

Status: RESOLVED WONTFIX

(Toolkit :: Add-ons Manager, defect)

Description

[Erik Vold [:erikvold] (please needinfo? me)]

Attachment: screen shot of the issue

See the attached screen shot, there is a button related to add-ons displayed by default when there are no Services to list for the 'Services' category.

What are services anyway?

Perhaps there is something more relevant that can be displayed here?

Comment 1

[Dave Townsend [:mossop]]

Social services, should include Facebook by default.

We should hide this category when empty same as we do for the other categories like locales.

Comment 2

[Matthew N. [:MattN]]

If you want users to be able to discover that they can install services, it could make sense to leave it visible (especially after a user uninstalls their last provider). We could instead link to https://activations.cdn.mozilla.net

Comment 3

[Stephen Horlander [:shorlander]]

Attachment: Example of updated messaging

(In reply to Matthew N. [:MattN] from comment #2)
> If you want users to be able to discover that they can install services, it
> could make sense to leave it visible (especially after a user uninstalls
> their last provider). We could instead link to
> https://activations.cdn.mozilla.net

Yes. Even though it is kind of hidden; it appears to be our only in product entry point for Services discovery. We should probably change the messaging a bit to be more specific and link it to the list of services available for activation.

Comment 4

[Piotr Janik]

(In reply to Matthew N. [:MattN] (vacation Jan. 1 – 10) from comment #2)
> If you want users to be able to discover that they can install services, it
> could make sense to leave it visible (especially after a user uninstalls
> their last provider). We could instead link to
> https://activations.cdn.mozilla.net

This would most certainly make sense. Now the tab looks like a leftover from some long obsolete division between "add-on" extensions and "service" extensions.

Comment 5

[Tony Mechelynck [:tonymec]]

Attachment: screenshot showing the issue has disappeared

(In reply to Dave Townsend [:mossop] from comment #1)
> Social services, should include Facebook by default.
> 
> We should hide this category when empty same as we do for the other
> categories like locales.

As can be shown in this screenshot, the problem (if it was one) seems to have disappeared. Maybe the opposite problem has appeared: even though I have a "Facebook button" which lets me share any page on Facebook, I have no "Services" tab (that button is listed among "Extensions" and among "Recent Updates")

I'm using the following build:

UA:"Mozilla/5.0 (X11; Linux x86_64; rv:46.0) Gecko/20100101 Firefox/46.0 SeaMonkey/2.43a1"
ID:20160109003001 en-US
c-c:4f4f6a3674c9e16efacf62fd8963c8be5a31b07c
m-c:0f363ae95dc90d593394ef464aa500804c824962

@Erik: Do you still see the problem? And if you do, on which version and platform?

P.S. No NEEDINFO allowed to the reporter: "that account is disabled". Bugzilla seems to know only one "Erik Vold", let's hope it is the same person.

Comment 6

[Andrew Swan [:aswan]]

The "Services" category was part of the since-removed social API