Up dated to 21 About confirms I am on 21 but my security software says I am not, Control Pannel Programs and feature says I am on 20.1 I have tried but cannot delete 20

RESOLVED INVALID

Status

()

Firefox
Untriaged
RESOLVED INVALID
5 years ago
5 years ago

People

(Reporter: Julianspencer, Unassigned)

Tracking

21 Branch
x86_64
Windows 7
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

5 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:21.0) Gecko/20100101 Firefox/21.0 (Beta/Release)
Build ID: 20130511120803

Steps to reproduce:

I was invited to upgrade to Firefox 21 which I did after my security programs had been upgraded to handle 21 . I was told that this installation was successful. I am using Windows 7 64Bit


Actual results:

When I tried to reset one of my security programs to 21 I was told that I did not have this version installed. I then went to Programs and features where the Firefox program is shown as 20.1 not 21. I thought I might resolve the issue by removing 20.1 but the uninstall does not function.


Expected results:

20.1 should have been fully replaced by 21 and in the alternative I should be able to delete it.

Comment 1

5 years ago
Please seek help from https://support.mozilla.org/ or the maker of your security software.  If you still believe you have found a bug in Firefox after that, feel free to reopen this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → INVALID
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