87925 - Netscape hangs when entering offline mode through Mail icon in netscape folder

Status: VERIFIED DUPLICATE of bug 48939

(MailNews Core :: Networking, defect)

Description

[grega]

1. Click on mail icon from Netscape folder
2. Do not click on "work offline" box in profile manager (I have multiple profiles)
2. Click offline cord
3. Don't download messages

Client locks up

Comment 1

[David :Bienvenu]

what version of the client are you running? Do you have any folders or
newsgroups configured for offline use? I do this all the time and don't have any
problems.

Comment 2

[grega]

I was physically offline.  It hung.  I was able to reproduce.  I will let Gary
play around with my laptop tomorrow.  The functionality works fine if I am
physically connected.

Comment 3

[David :Bienvenu]

so, did your crash replying (the other bug you filed) also happen when you were
physically offline but not offline as far as the app was concerned? That's a
highly relevant detail that you might want to include up front :-)

Comment 4

[grega]

I was IN offline mode and I was physically offline.  

Comment 5

[David :Bienvenu]

Do you mean for the other bug? Or this bug? Are you saying you tried to go
offline while NOT connected to the network? Or that you tried to go online while
not connected to the network? 

Comment 6

[grylchan]

Ok. Used Greg's machine to reproduce the problem.
He is using 2001062604 on win 98.

Problem: If you are physically disconnected from the network
and you start Messenger w/multiple profiles. But you forget
to check the 'work offline' checkbox in profile manager.
The problem is messenger hangs (hourglass for mouse arrow)
while it tries to connect to the server. It stays
this way for say 2 minutes or so until you get the "failed
to connect error message".

If you then, for some reason, click the offline icon it will
bring up the "Download messages" window. If you click 'don't
download', the "Download messages" window will then hang for
about 2 minutes or so before you get control again.

I guess Greg would like a faster response w/error messages (say
30 seconds then error message).
Or better yet a message should pop up that reminds you that
you tried to connect 'while offline'.

Steps to reproduce:
1.Make sure you physically aren't connected to network (ie
  disconnect your network connection)
2.Start Netscape with the mail shortcut
3.profile mgr. comes up (make sure you have at least
  2 profiles set up (w/mail accounts for each profile)
4. select a profile but don't check the 'work offline' box
5. messenger starts

result: you get the hourglass icon for the mouse arrow as it tries
   to connect the network. This is the hang. Eventually after
   2 minutes or so, you get the 'failed to connect to server' message.
   Is it Possible make the message appear sooner?

   Also if you click offline icon and Download messages window appears.
   If you click "don't download" another hang occurs. The window freezes
   for like 30 secs then disappears. 

This Happens every time on greg's machine (600mzh 64mb ram, HP labtop).
My machine (nt 4.0, p3 500 mhz w/128mb ram) it doesn't happen every time. Every
4th time i can get the hang w/download mesg window. Also when
i start messenger, I only see the hourglass icon for like 30 secs
before i get the error message unlike Greg's 2 minute wait.

Not sure how to handle this David. I will leave it up to you
to decide. Greg if I made any mistakes, please correct me.

Comment 7

[David :Bienvenu]

OK, so it's not an offline bug. Thanks, Gary.  Seems like a necko bug if
anything. I'll look into it.

Comment 8

[David :Bienvenu]

there's already a bug filed on necko about detecting if we're physically
connected to the network. I'll go find it and mark this a dup of that. bug 48939
seems close enough.

*** This bug has been marked as a duplicate of 48939 ***

Comment 9

[Henrik Gemal]

dupe of 48939