Closed Bug 882318 Opened 12 years ago Closed 12 years ago

RMA PSU for sync8[68].db.phx1

Categories

(Infrastructure & Operations :: DCOps, task)

Product:
Infrastructure & Operations
Component:
DCOps
Platform:
x86
macOS
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: van, Unassigned)

Details

(Whiteboard: Case ID is 4645161150)

2 servers came with PSUs that were DOA. This is the tracking bug.
colo-trip: --- → phx1
Whiteboard: Case ID is 4645161150
Hello Van, As per our chat conversation I have arranged onsite engineer with replacement power supply for 2 servers with serial number: Serial Number: USE3214K92 Serial Number: USE3214K9L Please note the case reference numbers for the cases logged for this issue. Case number: 4645161150 Case number: 4703016693
sync88 issue has been resolved, sync86 has a bad power backplane. HP will dispatch another tech at 1030am this morning. I have asked him to also check on eth0 of sync87.
sync8[6-8] should be good now.
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → FIXED
Product: mozilla.org → Infrastructure & Operations
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