882475 - Firefox Windows 7 64bit update version 21 does not allow me to log on Citrix software, it works again when reinstalling version 20.

Status: RESOLVED DUPLICATE of bug 872325

(Firefox :: Untriaged, defect)

Description

[bryantully]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0 (Beta/Release)
Build ID: 20130409194949

Steps to reproduce:

As above, when browser was automatically updated I could not log on to work using Citrix, I only discovered the solution after reverting to version 20, but after I reinstalled windows.

Comment 1

[Matthias Versen [:Matti]]

I don't know what Citrix is and you forget to include the steps to reproduce : How can i reproduce the issue ?

Comment 2

[bryantully]

(In reply to Matthias Versen [:Matti] (currently busy) from comment #1)
> I don't know what Citrix is and you forget to include the steps to reproduce
> : How can i reproduce the issue ?

So, the software that installs on the computer is Citrix ICA client, and once installed and I log onto the my work's website Mozilla is supposed to launch this client I suppose, but it always states that it cannot be detected on my computer, even though I already have it installed.

Comment 3

[Masatoshi Kimura [:emk]]

https://support.mozilla.org/ja/questions/960129

Comment 4

[bryantully]

(In reply to Masatoshi Kimura [:emk] from comment #3)
> https://support.mozilla.org/ja/questions/960129
> 
> *** This bug has been marked as a duplicate of bug 872325 ***

That was so easy, thank you.

Comment 5

[bryantully]

(In reply to bryantully from comment #0)
> User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101
> Firefox/20.0 (Beta/Release)
> Build ID: 20130409194949
> 
> Steps to reproduce:
> 
> As above, when browser was automatically updated I could not log on to work
> using Citrix, I only discovered the solution after reverting to version 20,
> but after I reinstalled windows.

All over again, now with Firefox version 23. Any help out there.