885133 - [B2G][GPS] crash: libgps.utils.so@0x14ae, 2-3 seconds after opening camera

Status: RESOLVED WORKSFORME

(Firefox OS Graveyard :: General, defect)

Description

[Nick Davidson]

Description:
When user launches camera app, the screen turns black and device reboots.

Repro Steps:
1) Updated to Unagi Build ID: 20130619070213
2) Tap on a camera button
3) Take a picture with a camera


Actual:
User Is able to take a picture with a camera.

Expected:
Camera App crashes and device is rebooted before user is able to take a picture

Environmental Variables
Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/08cb0fc1e205
Gaia: 6e43018fe137779997211f5dcdfa2ffa7ea5ac8b
Platform Version: 18.0

Notes:
Repro frequency: 100%
Test Suite Name: Sanity test
Q Analysts Team Priority:  Pri 3

Comment 1

[Jason Smith [:jsmith]]

This needs more info:

* Is this consistently reproducible?
* Can you provide a crash report ID?
* Can you provide a logcat?

Comment 2

[Mike Habicher [:mikeh] (high bugzilla latency)]

This is very likely bug 882328. Please try to repeat this crash with a new build including that patch; if you can, please reopen and provide the information requested in comment 1.

Comment 3

[Jason Smith [:jsmith]]

(In reply to Mike Habicher [:mikeh] from comment #2)
> This is very likely bug 882328. Please try to repeat this crash with a new
> build including that patch; if you can, please reopen and provide the
> information requested in comment 1.
> 
> *** This bug has been marked as a duplicate of bug 882328 ***

Are you sure? This is being reproduced on b2g18, but bug 882328 implies it's central only.

Comment 4

[Mike Habicher [:mikeh] (high bugzilla latency)]

(In reply to Jason Smith [:jsmith] from comment #3)
> 
> Are you sure? This is being reproduced on b2g18, but bug 882328 implies it's
> central only.

Gah, you're right. /me goes for more coffee.

Comment 5

[Nick Davidson]

Attachment: Crash report ID

Comment 6

[Jason Smith [:jsmith]]

Still need a logcat and indication if this is consistently reproducible.

Comment 7

[Jason Smith [:jsmith]]

Confirmed this crash is definitely different. The stack here is in relation to GPS.

Comment 8

[Scoobidiver (away)]

The crash report is bp-16754d23-2943-43e1-8da0-c9f592130619.

Comment 9

[Jason Smith [:jsmith]]

Given the current information this reads off as a blocker. It's a OS restart crash regression in the GPS area.

Comment 10

[Nick Davidson]

Attachment: Camera crash Log

Comment 11

[Nick Davidson]

Attachment: Unagi camera crash after geolocation request.

Looks like camera crashes after receiving request to allow Geo-location tracking 

here is today's crash report: https://crash-stats.mozilla.com/report/index/359bb0be-bc0e-46ef-a445-84df72130620

Comment 12

[Nick Davidson]

Repro on Today's build - Unagi Build ID: 20130620070209
Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/3e144cc723d3
Gaia: c507ff65b51194383da65f8927164f078a3e1f79
Platform Version: 18.0

Comment 13

[Marcia Knous [:marcia]]

Using unagi, Mozilla RIL, not able to reproduce on my device using:

Gecko  http://hg.mozilla.org/releases/mozilla-b2g18/rev/3e144cc723d3
Gaia   c507ff65b51194383da65f8927164f078a3e1f79
BuildID 20130619230208
Version 18.0

Comment 14

[Jason Smith [:jsmith]]

Was the bug filed here originally targeted for commercial RIL?

Comment 15

[Marcia Knous [:marcia]]

AFAIK all the testing we are doing for the sanity check and the full unagi smoketest run are using the Mozilla RIL.

Comment 16

[Marcia Knous [:marcia]]

Triage team needs clarification regarding Comm vs. Moz RIL. Also is this seen on any other devices running V1 train. Adding needs info.

Comment 17

[Parul Mathur]

Attachment: logcat for camera app freeze and phone reboot

Unable to reproduce on Unagi device but able to reproduce on Leo device. 

Device: Unagi phone
Build Identifier: 20130621070212
Update channel: unagi/1.1.0/beta
Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/a34f6d62cb05
Gaia: cca61224e6df8e9f7e450d77cb6a8cf91029be641371823447
Git commit info: 2013-06-21 14:04:07
OS version: 1.1.0.0-prerelease

Device: Leo phone
Build Identifier: 20130621070212
Update channel: leo/1.1/nightly
Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/a34f6d62cb05
Gaia: cca61224e6df8e9f7e450d77cb6a8cf91029be641371823447
Git commit info: 2013-06-21 14:04:07
OS version: 1.1.0.0-prerelease

Steps to reproduce:
1. Long press on the phone home screen. A "Select from" dialog opens with options for Wallpaper, Gallery and Camera.
2. Tap on the Camera option. The Camera app launches and displays the current view in front of the phone camera.

Expected Result:
The Camera app should keep displaying the current view in front of the phone camera till you are ready to take your photo.

Actual Result:
The Camera app freezes after 2 seconds and causes the phone to reboot. (Logcat attached.)

Comment 18

[bhavana bajaj [:bajaj]]

In triage Swaroopa mentioned this may not be happening on recent builds hence adding qawanted to recheck that before blocking

Comment 19

[Swaroopa Vantipalli [:swaroopa]]

As pre the comment 17, Issue seems to be reproducible on leo with the Moz RIL.

Comment 20

[Alex Keybl [:akeybl]]

This is preventing testing with MozRIL, which we support internally.

Comment 21

[Ken Chang[:kenkai]]

According to the comment 17, it is the platform dependent issue. 
Vincent, please help this issue.

By the way, after checking the log, I don't think this issue is same as the original one.

Comment 22

[Vincent Liu[:vliu]]

(In reply to Parul Mathur [:pragmatic] from comment #17)
> Created attachment 766211 [details]
> logcat for camera app freeze and phone reboot
> 
> Unable to reproduce on Unagi device but able to reproduce on Leo device. 
> 
> Device: Unagi phone
> Build Identifier: 20130621070212
> Update channel: unagi/1.1.0/beta
> Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/a34f6d62cb05
> Gaia: cca61224e6df8e9f7e450d77cb6a8cf91029be641371823447
> Git commit info: 2013-06-21 14:04:07
> OS version: 1.1.0.0-prerelease
> 
> Device: Leo phone
> Build Identifier: 20130621070212
> Update channel: leo/1.1/nightly
> Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/a34f6d62cb05
> Gaia: cca61224e6df8e9f7e450d77cb6a8cf91029be641371823447
> Git commit info: 2013-06-21 14:04:07
> OS version: 1.1.0.0-prerelease
> 
> Steps to reproduce:
> 1. Long press on the phone home screen. A "Select from" dialog opens with
> options for Wallpaper, Gallery and Camera.
> 2. Tap on the Camera option. The Camera app launches and displays the
> current view in front of the phone camera.
> 
> Expected Result:
> The Camera app should keep displaying the current view in front of the phone
> camera till you are ready to take your photo.
> 
> Actual Result:
> The Camera app freezes after 2 seconds and causes the phone to reboot.
> (Logcat attached.)

I am not clear about the way to reproduce this issue. Before the step 1, which state I should keep on screen? I couldn't see any "Select from" pops up for me.

Comment 23

[Parul Mathur]

Attachment: screenshot for explanation of "Long press on the phone home screen."

"Long press on the phone home screen." means that you have to put your finger on the home screen and keep it there till a "Select from" dialog pops up. (See screenshot attached.)

Comment 24

[Paul Yang [:pyang] (away)]

Use 6/25 build on LEO with comm ril
Gaia:     1436e2778b90bd74635b0b94d1cf8ccb0d71b60c
  B-D     2013-06-25 17:04:16
Gecko:    http://hg.mozilla.org/releases/mozilla-b2g18/rev/29933d1937db
BuildID   20130625070217
Version   18.0

Can't Reproduce this issue

Comment 25

[Vincent Liu[:vliu]]

Tried to sync with today's build and can't not reproduce it on leo with the Moz RIL. Reopen it if someone can still reproduce it.