Closed
Bug 885557
Opened 12 years ago
Closed 12 years ago
Implement Refund Request form that submits to Zendesk
Categories
(support.mozilla.org :: General, defect, P2)
support.mozilla.org
General
Tracking
(Not tracked)
RESOLVED
FIXED
2013Q2
People
(Reporter: pmcclard, Assigned: rrosario)
Details
(Whiteboard: u=sumo-team c=notsure p=1 s=2013.13)
User story: As a user I should be able to request a refund from SUMO for a marketplace purchase.
Form should be based on this template, so it gets routed to Zendesk.
https://support.allizom.org/en-US/questions/marketplace/account
Content:
The refund request must be made within 10 business days of purchase.
Transaction ID:
Email address:
Category:
-Defective
-Malware
-Did not work as expected
-Seller will not provide support
Subject:
Body:
| Assignee | ||
Updated•12 years ago
|
Priority: -- → P2
Whiteboard: u=sumo-team c=notsure p= s=2013.13
| Assignee | ||
Comment 1•12 years ago
|
||
Making one of these 2pts to figure out how zendesk works again, and the other 1pt as it should be faster.
Assignee: nobody → rrosario
Whiteboard: u=sumo-team c=notsure p= s=2013.13 → u=sumo-team c=notsure p=1 s=2013.13
| Assignee | ||
Comment 2•12 years ago
|
||
In a pull request:
https://github.com/mozilla/kitsune/pull/1460
| Assignee | ||
Comment 3•12 years ago
|
||
Landed on master:
https://github.com/mozilla/kitsune/commit/4392daaeb4749b2661a8c88917602062ac9c5f41
Deployed to prod. It lives at:
https://support.mozilla.org/en-US/questions/marketplace/refund
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → FIXED
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Description
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