User Agent: Mozilla/5.0 (Windows NT 5.1; rv:21.0) Gecko/20100101 Firefox/21.0 (Beta/Release) Build ID: 20130511120803 Steps to reproduce: Reinstalled Norton 360 and Firefox 21. Deleted the extensions files and restarted Firefox. Ran Norton LiveUpdate repeatedly. Confirmed that the Norton Toolbar is installed. Actual results: The Norton 360 Toolbar is still not listed in Firefox. Expected results: Norton Toolbar should be listed in Firefox under Tools->Add-Ons->Extensions, but nothing is listed there.
Norton 360 Version 22.214.171.124 Windows XP Service Pack 3
Severity: normal → major
Priority: -- → P1
That's likely Norton's problem. Did you contact them?
Severity: major → normal
Priority: P1 → --
yes. None of the steps their forum users said to try solved the problem, and their technical support representatives had no clue.
(In reply to Andre Klapper from comment #2) > That's likely Norton's problem. Agreed.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → INVALID
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