Closed Bug 887733 Opened 11 years ago Closed 11 years ago

[Email] A black screen / white screen displayed while sending an email for the action of screen lock and unlock

Categories

(Firefox OS Graveyard :: Gaia::E-Mail, defect, P2)

Product:
Firefox OS Graveyard
Component:
Gaia::E-Mail
Platform:
ARM
Gonk (Firefox OS)
Type:
defect

Tracking

(blocking-b2g:leo+)

Status:
RESOLVED DUPLICATE of bug 871897
Milestone:
1.1 QE4 (15jul)
Project Flags:
blocking-b2g leo+

People

(Reporter: leo.bugzilla.gaia, Unassigned)

References

Details

1. Title : A black screen / white screen displayed while sending an email 
2. Precondition : Email account has to be configured
3. Tester's Action:  
1. Launch Email -> Compose -> Select many images which gives large attachments above 4MB -> send -> While sending -> Press power button -> again press power button and unlock the screen -> it shows white screen for some time (until email sends) and shows the email message box screen.

2.  Gallery -> Select many images which gives large attachments above 4MB -> send via email->Composer -> Send -> While sending -> Press power button -> again press power button and unlock the screen -> go to email -> it shows black screen for some time (until email sends) and shows the email message box screen.
4. Detailed Symptom (ENG.) : Black or white screen displays
5. Expected :Email message box card should be displayed 
6.Reproducibility: Y
           1)Frequency Rate : 90%
7.Gaia Master/v1-train : Reproduced
8.Gaia Revision: b9a009103bd70ec77eb8ec9472a943e38d8219b1
9.Personal email id:  psingapati@gmail.com
blocking-b2g: --- → leo+
As an initial inspection, 
sending email popup is not displayed when we do screen lock and unlock  until sent email response callback occurs and and then it displays the email message box.

If we send from Gallery app black screen is displayed and if we start this action from Email composer white screen is displayed.

Please let me know if you need logs for this issue.
Flags: needinfo?(bugmail)
This is expected to be laregely addressed by the fix for bug 871897.  The problem generally sounds like the e-mail app main thread becomes unresponsive and unable to paint while we are in the process of sending the message or at least preparing to send the message.  It's possible that there is some I/O bound stuff we might end up doing that only reduces the problem space.

This bug should be revisited once a fix for bug 871897 lands.
Depends on: 871897
Flags: needinfo?(bugmail)
Bug 871897 is marked for QE3 (15 jul) so we can check back on this issue at that time.
Target Milestone: --- → 1.1 QE4 (15jul)
We'll undupe if this doesn't end up being fixed by bug 871897.
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → DUPLICATE
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