bad pdf rendering: font corrupted on windows machines with hardware acceleration disabled

NEW
Unassigned

Status

()

Firefox
PDF Viewer
P3
normal
5 years ago
5 years ago

People

(Reporter: brutus, Unassigned)

Tracking

22 Branch
x86
Windows Vista
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [pdfjs-c-rendering][pdfjs-d-skia])

Attachments

(5 attachments, 1 obsolete attachment)

(Reporter)

Description

5 years ago
Created attachment 769425 [details]
error on font rendering as seen on two different windows machines

User Agent: Mozilla/5.0 (X11; Linux i686; rv:22.0) Gecko/20100101 Firefox/22.0 (Beta/Release)
Build ID: 20130618035212

Steps to reproduce:

open file:
http://maisonguy.fr/Lots/wp-content/uploads/2013/06/Maison-Guy-VPN-2013.pdf



Actual results:

On two different windows machines (win7 + AMD graphic card, vista + intel GMA 965) font renders improperly (upper part of the characters is invisible) see attachment)on page 3 onwards .

On Linux machine (debian testing using the vanilla firefox downloaded from mozilla machine), font is correctly rendered on the whole document.


Expected results:

all machines should render the document properly
(Reporter)

Comment 1

5 years ago
Created attachment 769426 [details]
about:support graphics section of INCORRECTLY rendering win vista machine
(Reporter)

Comment 2

5 years ago
Created attachment 769427 [details]
about:support graphics section of CORRECTLY rendering debian x86 machine
(Reporter)

Comment 3

5 years ago
A third machine, running win7 was impacted by that bad rendering issue. An update of the graphic driver fixed the problem. I will post the about:support graphic section pre and post driver update (sorry, French language)
(Reporter)

Comment 4

5 years ago
Created attachment 769488 [details]
win7 machine, incorrectly rendering the pdf file, BEFORE AMD driver update
(Reporter)

Comment 5

5 years ago
Created attachment 769489 [details]
about:support graphic section, win7 machine, CORRECTLY rendering the pdf file, AFTER AMD driver update
(Reporter)

Updated

5 years ago
OS: Linux → Windows Vista

Comment 6

5 years ago
Issue appears only with hardware acceleration disabled. Maybe dupe.
Status: UNCONFIRMED → NEW
Component: Untriaged → PDF Viewer
Ever confirmed: true
OS: Windows Vista → Linux
Summary: bad pdf rendering: font corrupted on windows machines → bad pdf rendering: font corrupted on windows machines with hardware acceleration disabled

Updated

5 years ago
OS: Linux → Windows Vista

Updated

5 years ago
Priority: -- → P3
Whiteboard: [pdfjs-c-rendering][pdfjs-d-skia]
(Reporter)

Comment 7

5 years ago
Created attachment 770972 [details]
about:support graphics section of CORRECTLY rendering debian x86 machine

fixing incorrect document upload
Attachment #769427 - Attachment is obsolete: true
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