888750 - ArialMT displays as garbled characters

Status: RESOLVED INCOMPLETE

(Firefox :: PDF Viewer, defect)

Description

[Matt]

User Agent: Mozilla/5.0 (Windows NT 6.0; rv:22.0) Gecko/20100101 Firefox/22.0 (Beta/Release)
Build ID: 20130618035212

Steps to reproduce:

I tried to post a PDF on my site manual using the following fonts via Acrobat:

Filled Text: Constant
ColorSpace: ICCBasedRGB, sRGB IEC61966-2.1
Color Values = [0.00, 0.34, 0.55]
Font: Arial-BoldMT Size: 16.00 Type: OpenType TT
Overprint=False OPM=1 ri=Relative Colorimetric

Filled Text: Constant
ColorSpace: Separation, Black
Color Values = [1.00]
Font: ArialMT Size: 10.00 Trype: OpenType TT
Overprint=True OPM=1 ri=Relative Colorimetric


Actual results:

An example of my text, which should have read:

Page 06 -- ML02V02A -- www.(my company URL).com

...instead comes out as:

3DJH       0/  9  $    ZZZ (FOLSVH5DFNPRXQW FRP


Expected results:

I'm assuming "ArialMT" (and BoldMT) need to be supported in the Firefox browser. I do not get this issue in Internet Explorer, and the document displays correctly in Adobe if it is saved through the Firefox browser. Any help with this is greatly appreciated!

Comment 1

[Matt]

Let me know if you would like me to provide a link to one of the PDF manuals in question! Thanks again for the help.

Comment 2

[Liz Henry (:lizzard) (relman/hg->git project)]

Hi Matt. Sorry no one has responded yet to your question or bug report! Yes, it would be very helpful if you could give a link so we can confirm the issue and take a look. There are many reports of similar issues, so this may end up being a duplicate bug. Thanks!

Comment 3

[Loic]

Closed as incomplete.

Matt, feel free to reopen it if you can attach such a PDF.