890459 - Accessibility - ALT+DownArrow is not a compliant key combo for a button menu

Status: RESOLVED DUPLICATE of bug 806282

(Firefox :: Disability Access, defect)

Description

[Ravi Ranjan]

Please refer to fixed bug, https://bugzilla.mozilla.org/show_bug.cgi?id=806282,

now ALT+downarrow worked on this button. Per Microsoft's Keyboard shortcuts for Windows  (http://support.microsoft.com/kb/126449): ALT+DOWN ARROW: Opens a drop-down list box, 

Unfortunately, ALT+DownArrow is not a compliant key combo for a button menu - it will not be recognized by JAWS nor is it discoverable by blind users. 

when Jaws user navigate to the button, it reads: press space key to activate, but neither Space key , nor Alt+DownArrow work for Jaws users.

Comment 1

[Ravi Ranjan]

JAWS usage of your product.

Comment 2

[Dão Gottwald [:dao]]

You're not forced to use Alt+DownArrow anymore. How is this bug different from bug 806282?

Comment 3

[guolij]

Please note the comments that Ann added: 

I notified the Mozilla Lead Accessibility Developer that this was still reproducible in FF21. 

His response:
"I think you need to file another bug. Make sure to refer to fixed bug saying you can still reproduce a problem and cc all people from there."

When a new FF bug is opened and the bug number posted here, Sametime will not need a deviation. The FF bug and the symptoms caused by it (failure) must be listed in the appropriate Accessibility Checklist. Without a new FF bug, Sametime must have a deviation. 

Thought I received an email from the team that indicated ALT+downarrow worked on this button. If so, this is compliant.

Per Microsoft's Keyboard shortcuts for Windows  (http://support.microsoft.com/kb/126449):
ALT+DOWN ARROW: Opens a drop-down list box

Unfortunately, ALT+DownArrow is not a compliant key combo for a button menu - it will not be recognized by JAWS nor is it discoverable by blind users. See my text in Comment #18 above and open a new FF defect.

Comment 4

[alexander :surkov (:asurkov)]

I'm not sure I follow the bug. Is it about that button menu supports not standard combo alt+downarrow? If so then why is it a problem and how should it be resolved?

Comment 5

[Ann Abbott]

Hi Alex -
JAWS does not support using alt+downarrow to open a button menu.

See above comment from  Dão Gottwald [:dao] 2013-07-05 01:34:12 PDT
"You're not forced to use Alt+DownArrow anymore. How is this bug different from bug 806282?"

That comment fails to state what keyboard interaction will now operate the button menu - do you know?

Comment 6

[alexander :surkov (:asurkov)]

(In reply to Ann Abbott from comment #5)
> Hi Alex -
> JAWS does not support using alt+downarrow to open a button menu.
> 
> See above comment from  Dão Gottwald [:dao] 2013-07-05 01:34:12 PDT
> "You're not forced to use Alt+DownArrow anymore. How is this bug different
> from bug 806282?"
> 
> That comment fails to state what keyboard interaction will now operate the
> button menu - do you know?

If I understood right that bug 806282 supported "space" and "return" keys. Doesn't it work?

Comment 7

[Ann Abbott]

I've requested that it be re-tested in FF 21 or later and that those test results be entered here.

Comment 8

[Ann Abbott]

Hi Alex -

Product team verified that in Firefox25, Space and Enter key can open the button menu - we're good now! THANKS!

Comment 9

[alexander :surkov (:asurkov)]

(In reply to Ann Abbott from comment #8)
> Hi Alex -
> 
> Product team verified that in Firefox25, Space and Enter key can open the
> button menu - we're good now! THANKS!

ok, cool, thanks, marking a dupe of bug 806282 then