From Bugzilla Helper: User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:0.9.2) Gecko/20010628 BuildID: 2001062815 the mail retrieval remains stuck at 1 of xxx. <Stop> still works and Mozilla functions normally. Reproducible: Always Steps to Reproduce: 1. get yahoo.com account 2. configure pop retrival in mozilla 3. get mail Actual Results: mozilla hangs (recoverable) Expected Results: got my mail
Could you help us in reproducing the problem by sending that message to this address email@example.com, thanks
I would bet money this is bug 69360 and bug 83740 again. When the patch to 69360 got checked in it fixed the problem in some cases but not others. I wish 69360 could be re-opened but that probably won't happen. I believe this problem is related to Microsoft's POP3 server which runs yahoo's mail and NYC Roadrunner which both have the symptom. Clearly the server is buggy (sending \0 which is banned by the RFC), but Moz should be robust enough to handle such a popular server even if broken. Naving, although I haven't been able to reproduce this from with email I generate myself I would suggest that you subscribe some Mozilla test email accounts and some Yahoo email accounts to the EFF newsletter http://www.eff.org/effector/ because about half of their bimonthly newsletters seem to manifest this problem. Paul, when this happened to me the only work around was to use another program to download the mail from yahoo. Once the trouble message was gone Mozilla could get the rest of the messages.
ok, i will subscribe to the newsletter.
Status: UNCONFIRMED → ASSIGNED
Ever confirmed: true
More info : my yahoo account is my second in mozilla. The first (btinternet) works fine - though slowly - thanks BT! I can view the email through the webmail, abd it all fine. I can even delete oldest messages to see if that fixes things. It does not. I can wait for the bug to be fixed (esnible's suggestion), as I can see it all through webmail.
Paul if you have had "leave messages on server" option checked then the oldest messages may not be the ones causing the problem. For example, if your mailbox has twenty messages and Mozilla downloaded 10 of them, then the next time through Mozilla will say "downloading 1 of 10" when it is actually downloading 11 of 20. Try following the instructions http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#imap(Use POP3 instead of IMAP). That option will capture the text of the problem message into a file which you could delete through the web interface. (This all assumes you are having the same problem I had, which we haven't established.)
I have not yet received any news letter from http://www.eff.org/effector/ Do I have to wait longer ?
Navin, an EFF newletter arrived today. Mozilla 0.91 could not receive this newsletter via POP3 from my RoadRunner ISP (Microsoft POP3 server). (I forgot to test this with the daily build, sorry.)
I am using the latest trunk build. buildid : 071604
Navin- Sorry this is being difficult to reproduce. I manifested the problem twice today using build 2001071808/Linux. Both cases were emails generated by a Hotmail user. I was able to duplicate the problems SMTPing the messages to my own account. I sent one of them to 3qatest03 as well. Yahoo Mail is acting weird but when it comes online again I'll try to create an account there which holds the problem message for further testing.
Naving, have you been able to reproduce this with the yahoo.com account you created and subscribed to the EFF list? My Roadrunner address is getting a ton of mail from the EFF about the Russian programmer arrest and Moz can't download any of it.
Ok, I just downloaded 4 mails in this account. They are about the russian programmer arrest and with subject "EFFector 14.15: Uproar Around the World over Sklayrov Arrest; More!". I am using the latest trunk build, but nothing has changed in this code since I fixed 69360. I am not sure why you are unable to download these mails.
and it works on both linux and win32.
It is still a bug for me with Mozilla 0.9.3. Again it is difficult to tell which particular email is the first that yahoo.com's mailserver is feeding to mozilla and cause the thing to get stuck. I am going to try Yahoo's helphdesk to see if they might be able to isolate the email for Mozilla people.
Do you get an error msg something like "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." when you are unable to download the message.
*** Not a Bug after all *** 1) Plenty of disk space 2) No error message, just hang 3) Affected Outl**k express too <spit>, but it downloaded in reverse order so when it hung it was at the end rather than the beginning of a 927 item d/l. 4) I then went on to manually delete email in online yahoo, then imported the mail from Outlook Express (excuse my continued cursing) into Mozilla. 5) Now when I get mail in Mozilla from mail.yahoo.com, it all works fine. 6) It was a single problematic email that's now deleted. 7) Sorry for wasting time of persons fighting the good fight.
Status: ASSIGNED → RESOLVED
Last Resolved: 17 years ago
Resolution: --- → INVALID
Status: RESOLVED → VERIFIED
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