Incorrectly adding www. in front of Office 365 login URL

RESOLVED WORKSFORME

Status

()

Firefox
Untriaged
RESOLVED WORKSFORME
4 years ago
4 years ago

People

(Reporter: naugrim.white, Unassigned)

Tracking

22 Branch
x86_64
Windows 8
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

4 years ago
User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:22.0) Gecko/20100101 Firefox/22.0 (Beta/Release)
Build ID: 20130618035212

Steps to reproduce:

Correct address to log in to webmail for a domain is https://outlook.com/foo.com


Actual results:

Address is rewritten as https://www.outlook.com/foo.com which results in a 404


Expected results:

Firefox should not have changed the URL as entered. I have already changed the config to the following: browser.fixup.alternate.enabled;false

Comment 1

4 years ago
WFm with FF22 on Win 7.

https://outlook.com/ redirects to https://login.live.com/

Could you try with a clean profile please:
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
Flags: needinfo?(naugrim.white)
(Reporter)

Comment 2

4 years ago
Clean profile resolved it, thanks! Strange that this is happening on dozens of machines used by many different people.
Flags: needinfo?(naugrim.white)

Comment 3

4 years ago
Before creating new profiles and migrating your data, try in safe mode:
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
The issue could be a faulty add-on.


You can reset your profile too:
https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems
(In reply to Loic from comment #3)
> The issue could be a faulty add-on.
Almost certainly.
Closing based on comment 2.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 4 years ago
Resolution: --- → WORKSFORME
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