Closed Bug 892394 Opened 8 years ago Closed 5 years ago doesn't show maps in any Linux browser


(Web Compatibility :: Desktop, defect)

Not set


(Not tracked)



(Reporter: jidanni, Unassigned)





(1 file)

User Agent: Mozilla/5.0 (X11; Linux i686; rv:24.0) Gecko/20130705 Firefox/24.0 Iceweasel/24.0a2 (Nightly/Aurora)
Build ID: 20130705004019

Steps to reproduce:

On a pristine Linux account
(# su - nobody -c 'HOME=/tmp/$$;mkdir $HOME; firefox '$URL )
(So don't tell me to try safe-mode, etc.)
I visited
and clicked the area just above the word WELCOME which says

Actual results:

No map appeared at the right. Thus this site is unusable.

Expected results:

The site should work fine like it does in Chromium. 27.0.1453.110-2
WFM with FF25 on Win 7:

Do you see some error messages in the console?
Indeed upon further testing I find it must be a timing issue.
I discovered that on about one out of four firefox runs the map does indeed appear.
And yes. In the CTRL-SHIFT-K console, besides 'Error in parsing value...' and 'Unknown property...' that I'm sure you also see,
on SUCCESSFUL runs I also see

[12:11:44.239] GET [HTTP/1.1 200 OK 4210ms]
[12:11:47.404] POST [HTTP/1.1 200 OK 527ms]
[12:11:47.415] POST [HTTP/1.1 200 OK 503ms]
[12:11:47.873] GET [HTTP/1.1 200 OK 1348ms]

But on unsuccessful runs those are absent.
Chromium however works on every run, displaying the 'waiting for...' So Firefox doesn't wait enough properly apparently. P.S., I only have Linux.
WFM with the latest Nightly, build ID: 20130714030202, on Ubuntu 12.10 32bit

Could you please try this with a clean profile, to see if you still reproduce the issue:
Component: Untriaged → Canvas: WebGL
Product: Firefox → Core
Now they have redesigned the site.
However looking up an address still just shows a blank area with map missing.
You will need a Chinese speaker to test this.
Version 42.0a2 (2015-09-06) on Debian Linux.
Attached image d.jpg
By the way I have the same problem now (can't see any maps when clicking the 2D globe icons after searching for a place) in Chromium 46.0.2490.13-1 here on Debian sid.
Summary: works in Google Chrome but not Firefox → doesn't show maps in any Linux browser
I'm not able to reproduce this on my computer running Debian and Firefox 42.0a2. Perhaps you could provide more details about your system configuration as there's probably some other variable we're missing here.

That said, I think this is an issue that the website developer needs to fix. For now I'm going to move this to Tech Evangelism.
Component: Canvas: WebGL → Desktop
Product: Core → Tech Evangelism
Version: 24 Branch → unspecified
OK .(Well you would have to be able to read Chinese to get to the part of the site that I am now still complaining about ( ))
Dan, could you post step-by-step instructions?
You need to have a Chinese member of your staff read .

Else you are looking at 1000 times more effort.

Just tell a Chinese member of your staff to search for any address and then hit a blue 2D glove icon.

Every step of the way rest until the CPU meter indicated whatever is loading has finished loading, else you won't even see the background map.
The site seems to be working for me.
If there are new issues with this site which do not happen in other browsers please open a new bug.

Closed: 5 years ago
Resolution: --- → WORKSFORME
Product: Tech Evangelism → Web Compatibility
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