892394 - http://gismap.taichung.gov.tw/ doesn't show maps in any Linux browser

Status: RESOLVED WORKSFORME

(Web Compatibility :: Site Reports, defect)

Description

[Dan Jacobson]

User Agent: Mozilla/5.0 (X11; Linux i686; rv:24.0) Gecko/20130705 Firefox/24.0 Iceweasel/24.0a2 (Nightly/Aurora)
Build ID: 20130705004019

Steps to reproduce:

On a pristine Linux account
(# su - nobody -c 'HOME=/tmp/$$;mkdir $HOME; firefox '$URL )
(So don't tell me to try safe-mode, etc.)
I visited http://gismap.taichung.gov.tw/
and clicked the area just above the word WELCOME which says
http://gismap.taichung.gov.tw/address/images/btn_enter.png


Actual results:

No map appeared at the right. Thus this site is unusable.



Expected results:

The site should work fine like it does in Chromium. 27.0.1453.110-2

Comment 1

[Dan Jacobson]

Yes, just go directly to http://gismap.taichung.gov.tw/address/login.cfm

Comment 2

[Loic]

WFM with FF25 on Win 7: http://i.imgur.com/tqyXxyp.jpg

Do you see some error messages in the console?

Comment 3

[Dan Jacobson]

Indeed upon further testing I find it must be a timing issue.
I discovered that on about one out of four firefox runs the map does indeed appear.
And yes. In the CTRL-SHIFT-K console, besides 'Error in parsing value...' and 'Unknown property...' that I'm sure you also see,
on SUCCESSFUL runs I also see

[12:11:44.239] GET http://gismap.taichung.gov.tw/Geo4Oracle/mapviewerphp/legend.php?LC=0&MAPNAME=MAP3&SESSION=05a19d48-eaa9-11e2-8000-002219b49672_en_C0A802550AFC0AFB0AFA&LAYERS= [HTTP/1.1 200 OK 4210ms]
[12:11:47.404] POST http://gismap.taichung.gov.tw/Geo4Oracle/G4O/Default/Main/Map/mgAction.php [HTTP/1.1 200 OK 527ms]
[12:11:47.415] POST http://gismap.taichung.gov.tw/Geo4Oracle/mapagent/mapagent.fcgi [HTTP/1.1 200 OK 503ms]
[12:11:47.873] GET http://gismap.taichung.gov.tw/Geo4Oracle/mapagent/mapagent.fcgi?OPERATION=GETDYNAMICMAPOVERLAYIMAGE&FORMAT=PNG&VERSION=1.0.0&SELECTION=&SESSION=081acb4e-eaa9-11e2-8000-002219b49672_en_C0A802550AFC0AFB0AFA&MAPNAME=MAP_INDEX_3857&SEQ=0.8827790701355133&SETVIEWSCALE=1800000&SETVIEWCENTERX=13460941&SETVIEWCENTERY=2781313&SETDISPLAYWIDTH=235&SETDISPLAYHEIGHT=110&CLIENTAGENT=Ajax%20Viewer [HTTP/1.1 200 OK 1348ms]

But on unsuccessful runs those are absent.

Comment 4

[Dan Jacobson]

Chromium however works on every run, displaying the 'waiting for...' So Firefox doesn't wait enough properly apparently. P.S., I only have Linux.

Comment 5

[Manuela Muntean [Away]]

WFM with the latest Nightly, build ID: 20130714030202, on Ubuntu 12.10 32bit

Could you please try this with a clean profile, to see if you still reproduce the issue: http://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Comment 6

[Dan Jacobson]

Now they have redesigned the site.
However looking up an address still just shows a blank area with map missing.
You will need a Chinese speaker to test this.
Version 42.0a2 (2015-09-06) on Debian Linux.

Comment 7

[Dan Jacobson]

Attachment: d.jpg

Comment 8

[Dan Jacobson]

By the way I have the same problem now (can't see any maps when clicking the 2D globe icons after searching for a place) in Chromium 46.0.2490.13-1 here on Debian sid.

Comment 9

[u279076]

I'm not able to reproduce this on my computer running Debian and Firefox 42.0a2. Perhaps you could provide more details about your system configuration as there's probably some other variable we're missing here.

That said, I think this is an issue that the website developer needs to fix. For now I'm going to move this to Tech Evangelism.

Comment 10

[Dan Jacobson]

OK .(Well you would have to be able to read Chinese to get to the part of the site that I am now still complaining about (
https://www.facebook.com/groups/Debian.zh/838856276212463/ ))

Comment 11

[Hallvord R. M. Steen [:hallvors]]

Dan, could you post step-by-step instructions?

Comment 12

[Dan Jacobson]

You need to have a Chinese member of your staff read https://www.facebook.com/groups/Debian.zh/838856276212463/ .

Else you are looking at 1000 times more effort.

Just tell a Chinese member of your staff to search for any address and then hit a blue 2D glove icon.

Every step of the way rest until the CPU meter indicated whatever is loading has finished loading, else you won't even see the background map.

Comment 13

[Karl Dubost💡 :karlcow]

The site seems to be working for me.
If there are new issues with this site which do not happen in other browsers please open a new bug.
https://webcompat.com/

Thanks.