Open Bug 894035 Opened 12 years ago Updated 2 years ago

No error when copying IMAP folders between accounts fails

Categories

(Thunderbird :: Folder and Message Lists, defect)

17 Branch
x86_64
Windows 7
defect

Tracking

(Not tracked)

UNCONFIRMED

People

(Reporter: majik, Unassigned)

Details

(Whiteboard: [dupme])

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.72 Safari/537.36 Steps to reproduce: I dragged an imap folder from my Gmail account to my Dreamhost account. Actual results: Attempt 1: The folder was copied. Attempt 2: The folder was copied. Attempt 3: Nothing (literally). Expected results: When copying a folder from one account to another using IMAP the user should be notified when there is a problem and appropriate server error messages, if present, should be provided.
Additionally, no errors are present in the error console. When I drag the folder and drop it, literally nothing happens.
I have discovered that I can copy one folder each time Thunderbird is restarted.
When I try to copy a folder with subfolders I get: The current command did not succeed. The mail server for account [account name] responded: [TRYCREATE] Mailbox doesn't exist: INBOX.[folder name]^^[subfolder name]. It looks like the receiving IMAP server is trying to create the folders with the same special characters used by Gmail and failing; that Thunderbird is failing to report this.
I have narrowed down the problem: Anytime Thunderbird encounters an unhandled error when moving messages in IMAP, it does not present an error and it refuses to process further move commands. So dragging and dropping a folder after an error occurs means nothing happens when the folder is dropped.
I have around 30GB email to move them from IMAP to Local folder. There is no solution in Thunderbird if this won't be fixed.
Whiteboard: [dupme]
This is still an issue. I just copied 500 messages to outlook.com and only about 200 made it. No error message.
Severity: normal → S3
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