89441 - program doesn't load

Status: RESOLVED WORKSFORME

(SeaMonkey :: General, defect)

Description

[Lora Friedenthal]

From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 5.5; Windows NT 5.0)
BuildID:    .9.2

mozilla .9.2 crashes on boot.  it doesn't give me any error that I can find, 
but it says it makes a log, which I also can't find.  .9.1 did the same thing, 
but .9 works.  I tried uninstalling all previous copies, deleting the 
directories and then installing clean, but that had no effect either.  the 
Mozilla splash screen comes up, then a small window telling me that the program 
had an error and that it's writing a log and I must restart.  this happenes 
every time.

Reproducible: Always
Steps to Reproduce:
1.install mozilla .9.1 or .9.2
2.attempt to run
3.

Actual Results:  the program writes an error log and crashes

Comment 1

[Asa Dotzler [:asa]]

please download and test this build.
http://ftp.mozilla.org/pub/mozilla/nightly/2001-07-05-09-trunk/mozilla-win32-talkback.zip
 If it offers to send in a Talkback report please do and submit the report ID to
this bug.  Also, try running mozilla.exe -profilemanager and see if it lets you
create a new profile and start.  

Comment 2

[Matthias Versen [:Matti]]

Reporter:
Try it with a new profile (mozilla -profilemanager) and create a new profile.
Please add a comment if that works or not.

Comment 3

[Lora Friedenthal]

The problems went away when I was able to find the profile information being
stored in w2k's user directory.  I didn't realize that the uninstall left that
data there.  .90 to .91 requires deleting that data.  .9.1 to .9.2 doesn't.

Comment 4

[Matthias Versen [:Matti]]

Thanks for your answer and using mozilla !

..worksforme