895048 - [Leo][Twitter] Unable to view or play videos on Twitter

Status: RESOLVED INVALID

(Tech Evangelism Graveyard :: Preinstalled B2G Apps, enhancement, P3)

Description

[Jeni]

Attachment: Screenshot of issue

On Twitter user is unable to play or view videos on device however videos are on account and able to view on computers

Repro Steps:
1) Updated Leo to Build ID: 20130620160852
2) Go to marketplace and download 'Twitter'
3) Open 'Twitter'
4) Log onto 'Twitter'
5) Go to someone who has a video aka (@TheMandyMoore)
6) View what is listed in 'photos and videos'
7) Log onto 'Twiter' Via computer
8) Go to someone who has a video aka (@TheMandyMoore)
9) View what is listed

Actual:
User is unable to view/play videos on Twitter accounts

Expected:
User has option to view/play video on Twitter account

Environmental Variables
Build ID: 20130620160852
Gecko: /rev/
Gaia: ef85283d8a041cecf9a37348cf6a0b580804f3d6
Platform Version: 18.1

Notes:
Repro frequency: 100%
See attached screenshot picture of issue

Comment 1

[Jason Smith [:jsmith]]

Confirmed. Definitely a TE bug.

Strange, no videos from twitter profiles are showing up.

Comment 2

[Jason Smith [:jsmith]]

Looks like this happens on Chrome too. So not a mobile TE bug then.

Comment 3

[joseenrique.alvarezfernandez]

Harald, any ETA on when this bug is going to be solved??
Thanks

Comment 4

[joseenrique.alvarezfernandez]

Harald, I really need some info on this issue.

Karen, can you help out here?

Comment 5

[:Harald Kirschner :digitarald]

I will follow up with Twitter today on this and other open Twitter app issues.

Comment 6

[Jeremy Forrester]

Crossposted to Twitter's Jira - I will give you an update soon

Comment 7

[Elisa Helton]

Jeremy, can you provide a date for when this bug will be fixed? The preloaded apps for FFOS version 1.2 deadline is coming up on Monday, November 25th.

Comment 8

[joseenrique.alvarezfernandez]

Something weird is happening with this bug.
I've look @themandymoore for testing and this is what I've found:
-When just landed on the profile, I've tried to see the first picture and I'm unable. A black screen as it's been reported before on this bug.
- I click "Done" and got back to the profile. If I scroll the pics fast so I can make appear more pics and then click on any I can see the picture but it's not the one I've chosen but the one it's left side of it.Once the picture appears I can navigate through them using the side arrows. If I close it by clicking "Done" and try again, then the black screen appears again.
-Every time you touch the picture scroll it gets back to the first one. To reach more pictures you have to scroll fast.

Any expected date when this going to be solved??

Comment 9

[Jeremy Forrester]

Just to give an update here - we're hoping to have this fixed in Q1 2014

Comment 10

[Nicole Fong]

Hi Jeremy, what's the status?

Comment 11

[Jeremy Forrester]

Apologies, no update here

Comment 12

[Nicole Fong]

Unable to reproduce on Inari v1.1 and Buri v1.3 because there is no longer a section for Photos and Videos.  

Jeremy, this bug has been open for about 8 months.  Is this on track to be fixed by end of 14Q1?

Comment 13

[Jeremy Forrester]

Hey Guys, 

This is not a bug, but rather a feature request. Currently we do not play videos in our mobile web products. 

On desktop, this photos and videos box is actually compiled from a list of photos, vines and video links shared on Twitter. On mobile web videos can still be play through clicking the link to the resulting web video. 

Twitter does not currently host it's own videos 

I've changed the bug to reflect this
Thanks,
Jeremy

Comment 14

[joseenrique.alvarezfernandez]

Hi all

As Jeremy commented I guess we must close this bug