895541 - Create event-based email notification

Status: RESOLVED FIXED

(Webmaker Graveyard :: webmaker.org, defect)

Description

[Brett Gaylor [:brett]]

We need a way to auto-magically have webmaker email users to encourage them to use the service better.  For example, we should message them when:

-Their work is remixed
-They've been inactive
-An event is added near them (would require more functionality)
-a new starter make has been added

etc

Are there 3rd party services we could leverage for this?

Comment 1

[David Ascher (:davida)]

third party: firebase

open source codebases we could build on for something similar: hoodie

there are others, but these are nice for being JS APIs.

Comment 2

[David Ascher (:davida)]

oh, sorry, i read 'message' and missed 'email'.

Yes, we have email vendors we can use.  I forget who we use (it's important to pick carefully, both for QoS and for privacy reasons).

I'd ask in #webdev.

Comment 3

[Kat Braybrooke [:codekat]]

Also: When they've been featured (I can draft this part).

Comment 4

[Brett Gaylor [:brett]]

So I did indeed ask in #webdev, and they use
http://www.socketlabs.com/

Seems like it could be a good solution for us!

Comment 5

[Brett Gaylor [:brett]]

http://www.socketlabs.com/api-reference/

Comment 6

[Kat Braybrooke [:codekat]]

Hmm - update on this? Would be great to implement, and to have interim solution for me to be able to contact makers who are featured (such as the 9 who were featured this week, whose emails I can't see yet).

Comment 7

[Brett Gaylor [:brett]]

Kat, this would not be for engagement emails, but rather for "event based" notification - ie someone signs up or creates an event.  Your issue would be a separate ticket.

Comment 8

[Jon Buckley [:jbuck]]

https://github.com/alexdunae/premailer/ might be interesting to run as a service...

Comment 9

[Jon Buckley [:jbuck]]

Attachment: https://github.com/mozilla/login.webmaker.org/pull/141

Comment 10

[David Humphrey (:humph)]

Comment on attachment 790373 [details] [review]
https://github.com/mozilla/login.webmaker.org/pull/141

One whitespace nit in the PR.

Another question about how to deal with the potential for fullName not existing.

I also reviewed https://github.com/mozilla/node-webmaker-postalservice and it looks good.  The only things I noticed were a) crappy readme (we should really care more about showing how to use our stuff, or people won't know how and bug you all the time); b) your welcome.html is missing a <title> element, which may not matter in an email, but does cause it to fail HTML5 validation.  Everything else looks good.

Great work on this.  I know the outreach/mentor/marketing folks will love, love, love having this.

Comment 11

[[github robot]]

Commit pushed to master at https://github.com/mozilla/login.webmaker.org

https://github.com/mozilla/login.webmaker.org/commit/132c1d3530c5710f20dae9c317c2ca9642c18729
Bug 895541 - Send users an email when they sign up

Comment 12

[Jon Buckley [:jbuck]]

Erica just pushed some refined copy for the welcome email so I'm calling this closed. Still not enabled in production, only in staging.