896333 - View settings for this account > Security > Manage certificates blocks the application

Status: RESOLVED INCOMPLETE

(SeaMonkey :: General, defect)

Description

[Gilles Falquet]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:22.0) Gecko/20100101 Firefox/22.0 SeaMonkey/2.19 (Beta/Release)
Build ID: 20130630004618

Steps to reproduce:

Selected 
View settings for this account > Security > Manage certificates
then OK


Actual results:

The application becomes completely unresponsive. It is still possible to quit but the other functions are disabled


Expected results:

Continue normal operation

Comment 1

[Philip Chee]

Try this:
Help -> Restart with Add-ons Disabled.
This will put SeaMonkey in safe-mode.
Does the problem still occur in safe-mode?

Comment 2

[Gilles Falquet]

Yes, I've got the same problem in safe-mode.

Comment 3

[:Hb]

This button should open the Certificate Manager. The next steps to circle the error can be:

1.
Try to open the Certificate Manager via Browser - Edit - Preferences - Category: Privacy & Security - Subcategory Certificates - Button Manage Certificates


2.
Please create a completely new profile with only the one mail account in question and try again.

Comment 4

[Rainer Bielefeld]

NOT Reproducible with German SeaMonkey 2.32.1 Build 20150204202218 on German WIN7 64bit:

1. In Browser menu 'Window ► Mail & Newsgroups
2. In Account pane click Account name 
3. right pane with Account overview, click 'Accounts ► View "Account settings"'
   » "Mail & Newsgroups Settings" Appears
4. for this first account click 'Security'
5. Click [Manage Certificates] button
6. Click 'Others' TAB
7. [ok]
8. [ok]
   » All Dialogs closed, everything normal, no problem

@Reporter: Still a problem for you?

Comment 5

[Rainer Bielefeld]

No response, so I close this one for now.
@Reporter: Please feel free to reopen this Bug if you still can reproduce the problem with a current SeaMonkey version and a current OS and if you can contribute a step by step instruction (containing every key press and every mouse click) how to reproduce the problem reliably.