View settings for this account > Security > Manage certificates blocks the application

RESOLVED INCOMPLETE

Status

RESOLVED INCOMPLETE
5 years ago
3 years ago

People

(Reporter: gilles.falquet, Unassigned, NeedInfo)

Tracking

SeaMonkey 2.19 Branch
x86
Mac OS X

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

5 years ago
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:22.0) Gecko/20100101 Firefox/22.0 SeaMonkey/2.19 (Beta/Release)
Build ID: 20130630004618

Steps to reproduce:

Selected 
View settings for this account > Security > Manage certificates
then OK


Actual results:

The application becomes completely unresponsive. It is still possible to quit but the other functions are disabled


Expected results:

Continue normal operation

Comment 1

5 years ago
Try this:
Help -> Restart with Add-ons Disabled.
This will put SeaMonkey in safe-mode.
Does the problem still occur in safe-mode?
(Reporter)

Comment 2

5 years ago
Yes, I've got the same problem in safe-mode.

Comment 3

5 years ago
This button should open the Certificate Manager. The next steps to circle the error can be:

1.
Try to open the Certificate Manager via Browser - Edit - Preferences - Category: Privacy & Security - Subcategory Certificates - Button Manage Certificates


2.
Please create a completely new profile with only the one mail account in question and try again.

Comment 4

4 years ago
NOT Reproducible with German SeaMonkey 2.32.1 Build 20150204202218 on German WIN7 64bit:

1. In Browser menu 'Window ► Mail & Newsgroups
2. In Account pane click Account name 
3. right pane with Account overview, click 'Accounts ► View "Account settings"'
   » "Mail & Newsgroups Settings" Appears
4. for this first account click 'Security'
5. Click [Manage Certificates] button
6. Click 'Others' TAB
7. [ok]
8. [ok]
   » All Dialogs closed, everything normal, no problem

@Reporter: Still a problem for you?
Flags: needinfo?(gilles.falquet)

Comment 5

3 years ago
No response, so I close this one for now.
@Reporter: Please feel free to reopen this Bug if you still can reproduce the problem with a current SeaMonkey version and a current OS and if you can contribute a step by step instruction (containing every key press and every mouse click) how to reproduce the problem reliably.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → INCOMPLETE
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