Closed Bug 896734 Opened 12 years ago Closed 4 years ago

the 'about:blank' page is black, and flash applets sometimes make the entire browser black too

Categories

(Core :: Graphics, defect)

21 Branch
x86_64
Linux
defect
Not set
normal

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: wxcafe, Unassigned)

Details

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:21.0) Gecko/20100101 Firefox/21.0 (Beta/Release) Build ID: 20130511120803 Steps to reproduce: debian testing 64 bits, amd ati fglrx graphics driver 1. open an about:blank page 2. go to any website with a flash applet Actual results: 1. the about:blank page is black 2. some flash applets go black while running, then the entire browser turns black (including the adress bar, etc. The whole window) Expected results: 1. the 'about:blank' page should be white 2. flash applets just shouldn't do that.
this is the result of my about:support - graphics section Graphics Adapter Description ATI Technologies Inc. -- AMD Radeon HD 7800 Series Device ID AMD Radeon HD 7800 Series Driver Version 4.2.12217 Compatibility Profile Context 12.104 GPU Accelerated Windows 1/1 OpenGL Vendor ID ATI Technologies Inc. WebGL Renderer ATI Technologies Inc. -- AMD Radeon HD 7800 Series AzureCanvasBackend cairo AzureContentBackend none AzureFallbackCanvasBackend none also, i checked dmesg and i've got lots of this kind of errors : [42056.971501] <3>[fglrx:firegl_apl_loadDatabase] *ERROR* APL: apl initialize fail. (might be unrelated to firefox)
Component: Untriaged → Graphics
Product: Firefox → Core
Could you please try the following, to see if you still reproduce the issue : 1) try this with a clean profile: http://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles 2) running in Safe mode: http://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Also, you could update your GPU driver and your Flash.
So, - with a clean profile, the bug is not present. - in safe mode, the bug is not present. - my flash plugin and GPU driver are the last versions. So i guess there's something wrong with my plugins/configuration. But i still don't know what.
If you can't reproduce the bug neither with a clean profile, nor in safe mode, there is a high chance that one or more add-ons might be causing the problem. You could try disabling your add-ons one by one, until you find the culprit.
After disabling all add-ons, the bug still appears. It seems that the add-ons are not responsible.

Flash is no longer supported

Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Resolution: --- → INCOMPLETE
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