897310 - [Buri][Settings]The options and the functions are wrong when you enter the puk

Status: RESOLVED WONTFIX

(Firefox OS Graveyard :: Gaia::Settings, defect, P1)

Description

[sync-1]

AU_LINUX_GECKO_ICS_STRAWBERRY.01.01.00.019.158
 Firefox os  v1.1
 Mozilla build ID:20130709070206
 
 Created an attachment (id=458096)
 pic
 
 DEFECT DESCRIPTION:
 
  The options and the functions are wrong when you enter the puk
  REPRODUCING PROCEDURES:
 
  1.Settings->SIM security->enable SIM PIN and enter 3 times invalid pin code,it will display enter PUK code screen.(Refer to the image)--->OK
  2.Press home key to back to the idle screen.
  3.Settings->SIM security->change PIN,it will enter to New pin PIN screen and will display "10 tries left SIM PIN".--->KO1
  4.Enter a invalid SIM PIN,press done and select change PIN,it still display"10 tries left SIM PIN".(Refer to the image)--->--->KO2
 
 
 Comments：: Please contact 0510-66050000-8897 刘青青
              IT is OK on TEF perso
   
  EXPECTED BEHAVIOUR:
 
  KO1&KO2:The MS should display"3 tries left SIM PIN" 
 
  ASSOCIATE SPECIFICATION:
 
  TEST PLAN REFERENCE:
 
  TOOLS AND PLATFORMS USED:
  V170+DT
  USER IMPACT:
  mid
  REPRODUCING RATE:
  5/5
  For FT PR, Please list reference mobile's behavior:

Comment 1

[sync-1]

Clone from brother

Comment 2

[sync-1]

Attachment: pic

Comment 4

[Alex Keybl [:akeybl]]

How critical is step 2 for these STR, and is this a critical user scenario from your perspective given that? Seems like a more minor edge case.

Comment 5

[xiaokang.chen]

Dear Alex,
Now the problem is :
1. enter settings->sim security->enable or disable sim pin-> three times wrong pin code->sim card locked->pop up Enter puk code page
2. close the enter puk code page->will return to Sim security->if the user enter the  change pin function ->there is "10 tries left"(not ok 1)->user still can input sim pin and create new pin(not ok 2, though these operation didn't take efect)

So at least, we should disable the change pin button cause it will lead illusions.

Comment 6

[Alex Keybl [:akeybl]]

Mozilla QA and triage agree that this is not a critical blocker, but should be considered for resolution in 1.2

Comment 7

[Tim Guan-tin Chien [:timdream] (please needinfo)]

Should be an SIM API issue.

Evelyn, do you know who we should ni? too?

Comment 8

[Evelyn Hung]

It's a bug on UI, and there is a dup: bug 912814, and someone has a patch but I r- it. I think comment 5 is right, or we can redirect user to unlock puk screen when the user clicking on "change pin" button.
 
I will let UX decide.

Comment 10

[Evelyn Hung]

redirect my ni to JuWei because she is responsible for Settings app.

Comment 11

[Juwei Huang[:juwei]]

Hi  Evelyn,
I think you're right, we should lead the user to unlock PUK screen directly when click on "change PIN", otherwise there's no way to enter PUK screen unless the user type ten times again on SIM security screen.

Comment 12

[Ivan Tsay (:ITsay)]

Arthur, please discuss this with UX for the behavior.

Comment 13

[Ivan Tsay (:ITsay)]

UX improvement. Move it to v1.3.

Comment 14

[Ivan Tsay (:ITsay)]

Plus it for UX improvement

Comment 15

[Arthur Chen [:arthurcc][inactive after 6/30]]

We are working on DSDS currently and the development also affects the sim security part. Will check this issue after finishing DSDS development.

Comment 16

[Tim Guan-tin Chien [:timdream] (please needinfo)]

Do we still want to address this UX improvement in v1.3? It seems unlikely given the time frame.

Comment 17

[Andrew Overholt [:overholt]]

Let's get this kind of thing onto an appropriate backlog but not mark it as a blocker.

Comment 18

[BMO Automation]

Firefox OS is not being worked on