897453 - Make topic selection for new articles easier

Status: VERIFIED FIXED

(support.mozilla.org :: Knowledge Base Software, task, P4)

Description

[Kadir Topal [:atopal]]

Selecting a topic for new articles is cumbersome since the list of topics per product is very long. The full list is rarely necessary since articles are mostly specific to one product. We should simplify that by not showing everything by default.

Comment 1

[Kadir Topal [:atopal]]

In pull request:
https://github.com/mozilla/kitsune/pull/1515

Comment 2

[Kadir Topal [:atopal]]

Please let Michael Verdi verify, once this lands on staging.

Comment 3

[Will Kahn-Greene [:willkg] ET needinfo? me]

Fixing the flag so it looks like a whiteboard flag.

Comment 4

[Ricky Rosario [:rrosario, :r1cky]]

Landed on master:
https://github.com/mozilla/kitsune/commit/5b02dc91ef014b1fa3eccc83e350a95d75f51ab1

Comment 5

[Ricky Rosario [:rrosario, :r1cky]]

This is on stage, please verify asap now ping holler.

https://support.allizom.org/en-US/kb/new
https://support.allizom.org/en-US/kb/how-to-enable-java-if-its-been-blocked/edit

Comment 6

[Verdi [:verdi] Best to slack me]

This is pretty awesome! I found one thing that doesn't work well. If you are missing one piece of info on the form when you submit it clears out the topic you've selected but that section is collapsed so you don't know. Then you fix the first error and it will tell you that you need to pick a topic. Doesn't keep it from working but that's not ideal.

Comment 7

[Ricky Rosario [:rrosario, :r1cky]]

(In reply to Verdi [:verdi] from comment #6)
> This is pretty awesome! I found one thing that doesn't work well. If you are
> missing one piece of info on the form when you submit it clears out the
> topic you've selected but that section is collapsed so you don't know. Then
> you fix the first error and it will tell you that you need to pick a topic.
> Doesn't keep it from working but that's not ideal.

is this different than the current behavior?

Comment 8

[Ricky Rosario [:rrosario, :r1cky]]

(In reply to Verdi [:verdi] from comment #6)
> This is pretty awesome! I found one thing that doesn't work well. If you are
> missing one piece of info on the form when you submit it clears out the
> topic you've selected but that section is collapsed so you don't know. Then
> you fix the first error and it will tell you that you need to pick a topic.
> Doesn't keep it from working but that's not ideal.

How do you do that? If it's missing a field, the form will never submit because we have client side validation for required fields.

Comment 9

[Kadir Topal [:atopal]]

It's the same behavior today. Just neglect to select a product and submit. Looks like we don't have client side verification for product and topic selections.

Comment 10

[Ricky Rosario [:rrosario, :r1cky]]

OK. Well file a followup for that? I'm deploying to prod in 3...2...1...

Comment 11

[Ricky Rosario [:rrosario, :r1cky]]

deployed to prod