897459 - Remove Aurora Forums and specific code

Status: RESOLVED FIXED

(support.mozilla.org :: Forum, task, P4)

Description

[Scoobidiver (away)]

Per bug 892095 comment 4.

Existing threads should be moved to the Off Topic forum.

Madalina, what about the Firefox Beta Community and Firefox OS forums (already in AAQ)?

Comment 1

[Ricky Rosario [:rrosario, :r1cky]]

yay!

Comment 2

[Ricky Rosario [:rrosario, :r1cky]]

Seems low priority.

Comment 3

[Ricky Rosario [:rrosario, :r1cky]]

Moving to next sprint.

Comment 4

[Scoobidiver (away)]

Note that the latest threads in the Firefox OS forum don't have answer (see https://support.mozilla.org/forums/firefox-os-english-forum) and it's bad for those users that don't know it's no longer maintained.

Comment 5

[Will Kahn-Greene [:willkg] ET needinfo? me]

(In reply to Scoobidiver from comment #4)
> Note that the latest threads in the Firefox OS forum don't have answer (see
> https://support.mozilla.org/forums/firefox-os-english-forum) and it's bad
> for those users that don't know it's no longer maintained.

That doens't look like an Aurora forum. Did you mean to put that comment on another bug?

Comment 6

[Scoobidiver (away)]

(In reply to Will Kahn-Greene [:willkg] from comment #5)
> That doens't look like an Aurora forum. Did you mean to put that comment on
> another bug?
I am expecting an answer to comment 0 from Madalina. If it's positive, the summary will be updated accordingly.

Comment 7

[Will Kahn-Greene [:willkg] ET needinfo? me]

Nixing the points estimate because this bug has an unknonwn amount of work involved still.

Comment 8

[madalina]

I do not have any information on who opened or who is maintaining the Firefox Beta forum. Michelle Luna is the one taking care of the Firefox OS forum so she should have more info on what is happening there.

Comment 9

[Scoobidiver (away)]

(In reply to madalina from comment #8)
> I do not have any information on who opened or who is maintaining the
> Firefox Beta forum.
Cheng opened it along with Aurora forums. I haven't seen any interesting threads in it (considered as a support forum for Beta by those who posted). Are you OK to remove it?

Michelle, should we remove the two Firefox OS forums where people still ask questions with no answer now that AAQ supports Firefox OS?

Comment 10

[Tyler Downer [He/Him]]

I'd like to leave the FirefoxOS forums, as in the near future we will be rolling out programs that may require contributor collaboration in the forums, and having a dedicated place to do so would be awesome.

Comment 11

[Scoobidiver (away)]

(In reply to Tyler Downer [:Tyler] from comment #10)
> I'd like to leave the FirefoxOS forums, as in the near future we will be
> rolling out programs that may require contributor collaboration in the
> forums, and having a dedicated place to do so would be awesome.
You are OK to leave users disappointed by not receiving an answer they would receive if they posted in the support forum.

Comment 12

[Kadir Topal [:atopal]]

There should be a slim chance for normal users to land in the discussion forums, if we do it right. Firefox OS already has it's own support forum. Aurora forums on the hand should be nixed, unless someone has a good reason to keep them around.

Now, since the Firefox OS forums are getting a few questions by users, it would be interesting to find out where they are coming from. But that's not part of this bug. 

For this bug, please just remove Aurora/Beta forums and specific code.

Comment 13

[Ricky Rosario [:rrosario, :r1cky]]

This should be a 1pt boog.

Comment 14

[Rehan Dalal (Inactive)]

There is no code specific to these forums but I have switched them to no longer be listed.

Comment 15

[Alice Wyman]

Reopen? The Aurora forums, https://support.mozilla.org/en-US/forums/aurora-desktop and https://support.mozilla.org/en-US/forums/aurora-mobile are still listed in https://support.mozilla.org/en-US/forums and are still open to new posts. 

Related discussion:
https://support.mozilla.org/en-US/forums/contributors/709925 Buddy Program/Firefox for Aurora Forum

Comment 16

[Ricky Rosario [:rrosario, :r1cky]]

(In reply to Alice Wyman from comment #15)
> Reopen? The Aurora forums,
> https://support.mozilla.org/en-US/forums/aurora-desktop and
> https://support.mozilla.org/en-US/forums/aurora-mobile are still listed in
> https://support.mozilla.org/en-US/forums and are still open to new posts. 
> 
> Related discussion:
> https://support.mozilla.org/en-US/forums/contributors/709925 Buddy
> Program/Firefox for Aurora Forum

The forums this bug refers to were "Firefox Aurora Community Forum" and "Firefox Beta Community Forum". Those don't show anymore. If we want to get rid of the others, let us know. Thanks!

Comment 17

[Ricky Rosario [:rrosario, :r1cky]]

(In reply to Alice Wyman from comment #15)
> Reopen? The Aurora forums,
> https://support.mozilla.org/en-US/forums/aurora-desktop and
> https://support.mozilla.org/en-US/forums/aurora-mobile are still listed in

Madalina said to turn those off too, so I just did.