897588 - Since I installed Forefox I can't update it or download ANY software.Message: Blocked by my security zone

Status: RESOLVED INVALID

(Firefox :: Untriaged, defect)

Description

[denis_marcotte]

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0 (Beta/Release)
Build ID: 20130215130331

Steps to reproduce:

Trie to update Firefox, tried to download other software


Actual results:

Download blocked by my security zone.


Expected results:

Update & download

Comment 1

[Michael]

Wat do you mean by security zone? Is it being blocked by Firefox, or a third-party program? If so, what is it? What is the software you tried to download?

Comment 2

[denis_marcotte]

After I click register, to download, the Firefox download windows comes up, Download blocked by my security zone.I am trying to download Explorer 8.

Also every time I open Firefox, a windows tell me that updates failed to install.

Comment 3

[Loic]

Check the FAQ, it should help you: https://support.mozilla.org/en-US/kb/cant-download-or-save-files#w_enable-downloads-blocked-by-security-zone-policy

It's clearly a support question, it's better to use the official support forum for that. See https://support.mozilla.org/en-US/questions

Comment 4

[Loic]

And in addition, you should upgrade Firefox to version 22, because Firefox 19 is EOLed and unsafe.

Comment 5

[denis_marcotte]

Eureka, Thank you for your help ! I did: Disable virus scanning in Firefox preferences

Firefox launches your installed antivirus program to scan files when they finish downloading. In some cases this can cause a substantial delay or downloaded files may not be saved after the scan completes.

    In the Location bar, type about:config and press Enter.
        The about:config "This might void your warranty!" warning page may appear. Click I'll be careful, I promise!, to continue to the about:config page. 
    In the Search field, type browser.download.manager.scanWhenDone.
    Double-click on the browser.download.manager.scanWhenDone setting to change its value to false. And now I also have Version22