Create Service Desk documentation for the phone system

RESOLVED FIXED

Status

RESOLVED FIXED
6 years ago
5 years ago

People

(Reporter: ahill, Assigned: justdave)

Tracking

Details

(Whiteboard: [2013Q3])

(Reporter)

Description

6 years ago
Service Desk team members would benefit greatly by detailed documentation on how to administer the phone system.

Updated

6 years ago
QA Contact: ravi → adam

Updated

6 years ago
Assignee: ahill → adam
Assignee: adam → server-ops-telecom
Product: mozilla.org → Infrastructure & Operations
oh, hey, I did this a while back, too.

It lives at https://mana.mozilla.org/wiki/display/HOTH/Asterisk+PBX
Assignee: telecom → justdave
Status: NEW → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → FIXED
If you know of something that the helpdesk folks do that's lacking documentation in there, please file an individual bug for it.
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