Closed Bug 897698 Opened 12 years ago Closed 11 years ago

Create Service Desk documentation for the phone system

Categories

(Infrastructure & Operations :: Telecom, task)

Product:
Infrastructure & Operations
Component:
Telecom
Platform:
x86_64
Windows 7
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: ahill, Assigned: justdave)

Details

(Whiteboard: [2013Q3])

Service Desk team members would benefit greatly by detailed documentation on how to administer the phone system.
QA Contact: ravi → adam
Assignee: ahill → adam
Assignee: adam → server-ops-telecom
Product: mozilla.org → Infrastructure & Operations
oh, hey, I did this a while back, too. It lives at https://mana.mozilla.org/wiki/display/HOTH/Asterisk+PBX
Assignee: telecom → justdave
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → FIXED
If you know of something that the helpdesk folks do that's lacking documentation in there, please file an individual bug for it.
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