898245 - [Buri][STAK][Settings]The SATK function is abnormal when you do something.

Status: RESOLVED WORKSFORME

(Firefox OS Graveyard :: Gaia::System, defect, P1)

Description

[sync-1]

AU_LINUX_GECKO_ICS_STRAWBERRY.01.01.00.019.164
 Firefox os  v1.1
 Mozilla build ID:20130715070218
 
 
 Created an attachment (id=465084)
 pic_issue
 
 DEFECT DESCRIPTION:
 
  The SATK function is abnormal when you do something.
  REPRODUCING PROCEDURES:
  1.Insert a GSM card.
  2.Settings->select SIM Toolkit->select a menu,it will display white screen.-->KO1
  3.Back to the settins menu->Turn on the airplane mode->select SIM Toolkit->select a menu,the MS has no response.-->KO2
  4. Turn off the airplane mode,it will pop up SATK information,press ok->enter the SIM toolkit,select a menu,you also find that the MS has no response.--->KO3
 
  EXPECTED BEHAVIOUR:
 
  KO1:The MS should display normally.
  KO2:Should have a suitable prompt when in the airplane mode.
  KO3:We should be able to enter the another menu when exit the airplane mode.
  ASSOCIATE SPECIFICATION:
 
  TEST PLAN REFERENCE:
 
  TOOLS AND PLATFORMS USED:
 
  USER IMPACT:
  hig
  REPRODUCING RATE:
  5/5
  For FT PR, Please list reference mobile's behavior:

Comment 1

[sync-1]

Clone from brother

Comment 2

[sync-1]

Attachment: pic_issue

Comment 3

[sync-1]

Clone from brother

Comment 4

[sync-1]

Attachment: adb_log

Comment 5

[sync-1]

Clone from brother

Comment 6

[sync-1]

Attachment: log_issue

Comment 8

[Lukas Blakk [:lsblakk] use ?needinfo]

Can we get a clearer sense of the user impact here?  The STR are very complex and it's hard to see what the actual effect is.  Are there workaround?  Could we get a video?

Comment 9

[Jason Smith [:jsmith]]

One additional point:

David - Can you see if we can get the test lab you work with to try testing this? The bug here indicates there's a special SIM card required, so I'm wondering if the test lab you work with could help out here.

Comment 10

[David Palomino [:dpalomino]]

Hi Jason, 

It seems that this is reproducible with any STK SIM card (as far as I've understood). Is that ok, buri colleagues?

If this is reproduced just with one specific STK SIM card (or STK service), please provide details... 

Thanks, 
David

Comment 11

[buri.blff]

(In reply to David Palomino [:dpv] from comment #10)
> Hi Jason, 
> 
> It seems that this is reproducible with any STK SIM card (as far as I've
> understood). Is that ok, buri colleagues?
> 
> If this is reproduced just with one specific STK SIM card (or STK service),
> please provide details... 
> 
> Thanks, 
> David

this case is for spec STK SIM card(China Mobile GSM card)。

Comment 12

[Dietrich Ayala (:dietrich)]

Not shipping 1.1 in that market. Should be fixed on master.

If this is reproducible with SIM cards in the currently shipping markets or the 1.1 shipping markets, please re-nominate!

Comment 13

[David Palomino [:dpalomino]]

I'd suggest to check this with other SIM cards, maybe qa needed?

Comment 14

[Fernando R. Sela (no CC, needinfo please) [:frsela]]

I don't see any strange in the logs nor I cann't reproduce it with my SIM card ... can you provide a video or a way to reproduce it ...

Comment 15

[Fernando R. Sela (no CC, needinfo please) [:frsela]]

Also, can you provide logs with last version of GAIA? current logs shows an old version was used.

Comment 16

[buri.blff]

(In reply to Fernando R. Sela (no CC, needinfo please) [:frsela] from comment #14)
> I don't see any strange in the logs nor I cann't reproduce it with my SIM
> card ... can you provide a video or a way to reproduce it ...

we find that modem dosen't give the set_up_menu stk command to app after reboot the mobile;
but the app will clear the icc.applicaitons, so the stk menu will be hidden;
we are check why the modem dosen't give set_up_menu stk command.

Comment 17

[buri.blff]

(In reply to Fernando R. Sela (no CC, needinfo please) [:frsela] from comment #14)
> I don't see any strange in the logs nor I cann't reproduce it with my SIM
> card ... can you provide a video or a way to reproduce it ...

we find on the last version, it can't reproduce this pr, please close this pr;

Comment 18

[Fernando R. Sela (no CC, needinfo please) [:frsela]]

Based on the last comments I'll close this bug as WORKSFORME, anyway, if you reproduce this again, no hesitate to reopen it!