900083 - Need to verify Google Plus account

Status: RESOLVED WONTFIX

(Firefox :: General, defect)

Description

[Timothy Gaweco]

We aren't taking full advantage of the benefits of having a Google Plus account because we haven't verified our account. 

Steps to verify: 
1. Fill out the G+ page verification form here (https://support.google.com/plus/contact/page_verification?hl=en&rd=2)
2. Add an anchor tag to mozilla.org (more detail here - https://support.google.com/webmasters/answer/1708844)

Comment 1

[Chris More [:cmore]]

The only way we can link the two is providing a real link to Google+. The only place this would make sense is in the footer where we have Facebook and Twitter. It would be pretty easy to add Google+, but what is there to do on the Firefox Google+ website? I don't think our social media team maintains a presence there. Adding a link to something that provides no additional value doesn't seem like a good idea.

Michaela: Can you let us know if Google+ is a social media website that we post recent content to and promote?

Comment 2

[Timothy Gaweco]

@Chris - It looks like the Google Plus account is active. There are also SEO benefits of linking our account since a sidebar would appear for certain Mozilla/Firefox related queries (search 'Google Chrome' for an example).

Comment 3

[Chris More [:cmore]]

(In reply to Timothy Gaweco from comment #2)
> @Chris - It looks like the Google Plus account is active. There are also SEO
> benefits of linking our account since a sidebar would appear for certain
> Mozilla/Firefox related queries (search 'Google Chrome' for an example).

Ah! I see it now. You can't see it if you are using a @mozilla.com email because Google+ is disabled on our Google Apps enterprise account. I tested it with my personal one.

Comment 4

[Chris More [:cmore]]

Filed bug 900764 and modified the code. Just need to get it reviewed and pushed out.

Comment 5

[[e-mail]]

Good morning all!

Mozilla's Google+ account is an awesome, active community-run account. The question as to whether or not we should add it to the Moz.org footer has come up in the past. I don’t recommend moving forward for the reasons below:

1. There are literally thousands of other Mozilla community-managed channels and we shouldn’t give preference to one over another. 

2. The Google+ account is not one of the channels we have resources to fully manage (nor do we wish to at this time as it serves a great purpose as a community-run account). So, content isn’t vetted by partners and other stakeholders before it is posted on Google+ (as it is with other social media networks), and there aren’t people monitoring the account for potential crises round the clock (as there are with other social media networks). It is actually a risk to link to it as an official account for these reasons. 

I hope that this is helpful!
Michaela

Comment 6

[Chris More [:cmore]]

(In reply to [e-mail] from comment #5)
> Good morning all!
> 
> Mozilla's Google+ account is an awesome, active community-run account. The
> question as to whether or not we should add it to the Moz.org footer has
> come up in the past. I don’t recommend moving forward for the reasons below:
> 
> 1. There are literally thousands of other Mozilla community-managed channels
> and we shouldn’t give preference to one over another. 
> 
> 2. The Google+ account is not one of the channels we have resources to fully
> manage (nor do we wish to at this time as it serves a great purpose as a
> community-run account). So, content isn’t vetted by partners and other
> stakeholders before it is posted on Google+ (as it is with other social
> media networks), and there aren’t people monitoring the account for
> potential crises round the clock (as there are with other social media
> networks). It is actually a risk to link to it as an official account for
> these reasons. 
> 
> I hope that this is helpful!
> Michaela

Thanks, Michaela for the insightful response! :) 

Tim: Can you make sure that Laura and GSI are on the same page?

Comment 7

[Timothy Gaweco]

Will do Chris, thanks.

Comment 8

[Laura Forrest]

Hi Folks -- GSI is working to assess the business case of supporting Google + on our site. We understand that doing so will take resources. What that ROI will be, due to that potential added boost to search, is what we need to get a better idea of, and that's the focus now.

Stay tuned. Once that's made more clear, let's discuss.

Comment 9

[Chris More [:cmore]]

(In reply to Laura Forrest from comment #8)
> Hi Folks -- GSI is working to assess the business case of supporting Google
> + on our site. We understand that doing so will take resources. What that
> ROI will be, due to that potential added boost to search, is what we need to
> get a better idea of, and that's the focus now.
> 
> Stay tuned. Once that's made more clear, let's discuss.

Laura: Does GSI need Google+ verified to assess the potential impact or can they do it without any further action on Mozilla's part?

Comment 10

[Chris More [:cmore]]

All: We are going to pause any activity on this until an ROI analysis can be done. We can reopen this later if needed.