90319 - Mail/News not working since Moz 0.9.1 on NT

Status: VERIFIED WORKSFORME

(MailNews Core :: Backend, defect)

Description

[Raj Bhaskar]

I have been unable to send mail or read newsgroups since Mozilla 0.9.1.  In the
main preferences window, the two topics below "Navigator" and above "Privacy and
Security" are blank and although clicking on them reveals a pane with the radio
buttons and text boxes present, the text relating to these is not present.

Going to "File/New ->", the only items that are visible are "navigator window"
and "blank page to edit".  Although there is space for the other two options,
they are blank.

Clicking the "envelope" button at the bottom of the navigator window brings up
the messenger window, but again, no text is present, my mail boxes are not
labelled, and neither are the newsgroups, or any of the icons at the top of the
window.  The three menus between "View" and "Task" are blank as are several
items in other menus.

In the Inbox window, the Mozilla animation in the top right hand corner of the
screen is continually active, even after pressing the "Stop" icon.

Clicking on a mailto link or bringing up a new message window by clicking on the
button results in another blank window.  You can enter a To: address and a
subject for the email, but cannot actually enter the text of the email and
clicking on Send has no effect.
Reprodibility: this always occurs on my Windows NT 4 Server machine (SP6a) but
not on my Windows 95 machine at home.

My Mozilla build is: 2001062815

Comment 1

[Matthias Versen [:Matti]]

Reporter: 
Please try it with a new profile.
run "mozilla -profilemanager" and create a new profile.

Have you installed a language pack/custom theme ?
If yes : Delete all files in profile-dir/chrome

That should fix your problem.
BTW: You installed mozilla in a fresh directory ?

Comment 2

[David :Bienvenu]

nothing to do with the mail database, I'm afraid. It sounds to me like either
your mozilla installation is completely screwed up (hence all the blank text)
and that perhaps you installed the browser without installing the mail/news
component. I'd try installing again fresh.

Comment 3

[Raj Bhaskar]

> Please try it with a new profile.
> run "mozilla -profilemanager" and create a new profile.

Okay, I'll try this.

> Have you installed a language pack/custom theme ?
> If yes : Delete all files in profile-dir/chrome

I have not done this.  I just use the default Modern theme.

> BTW: You installed mozilla in a fresh directory ?

Yes.

> nothing to do with the mail database, I'm afraid. 

Yes, this was just a guess.  Bugzilla wouldn't let me leave the field blank, so
I guessed.

Comment 4

[Raj Bhaskar]

Matti,
Thanks, worked like a charm.  Now, any idea if I can bring my stored passwords
(unencrypted) to the new profile?

Comment 5

[David :Bienvenu]

marking works for me - it's not a mail bug in any case.

Comment 6

[Matthias Versen [:Matti]]

From 0.9.2 release notes :
signons.tbl and signonsx.tbl (logins and passwords file store) 

If you copy this files from your old to your new profile, you should get your 
stored passwords back.

verified

Comment 7

[Raj Bhaskar]

The files signons.tbl and signonsx.tbl are not present on my machine (I did a
search via the Windows Find function).

Comment 8

[Matthias Versen [:Matti]]

sorry - you are right. (This must be changed)
I have a file in my profile with contains the password. This file have a random 
file name in different profiles. 
Filename= "8-digit#.s".
Store a password with your new profile (a file ????????.s will generated).
copy from your old profile the 8-digit#.s direct over that one in your new 
profile (rename the file from your old profile).
If this does not work, than i don't know what to do