Vidyo disconnects intermittently in YVR Siwash

RESOLVED INCOMPLETE

Status

RESOLVED INCOMPLETE
5 years ago
3 months ago

People

(Reporter: hlangi, Assigned: hlangi)

Tracking

Details

(Assignee)

Description

5 years ago
Vidyo disconnected twice today during a meeting in Siwash between 9:30 - 11:30.
(Assignee)

Comment 1

5 years ago
Workaround - disconnect from vidyo room and reconnect

If that doesn't bring you back up, hard boot the vidyo box.

Comment 2

5 years ago
FYI: I had Vidyo drop me twice this morning from my laptop, here in the office. (sitting near the lunch room and then the red couches)
Dropped twice this morning on my notebook (Windows 7, using the Mozilla wireless network).  Also dropped in Deep Cove once.

Updated

5 years ago
Assignee: desktop-support → henry
(Assignee)

Comment 4

5 years ago
Closing this out. Let me know if this issue comes back, if they do, we'll need you to provide us with the vidyo logs from your desktop clients or if this happens with one of the vidyo boxes in the conference rooms we'll need to pull the logs from there.
Status: NEW → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → INCOMPLETE
Product: mozilla.org → Infrastructure & Operations

Updated

3 months ago
Product: Infrastructure & Operations → Infrastructure & Operations Graveyard
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