905517 - [Buri][Shira-51063]There is no option to set the priority for MMS message

Status: RESOLVED WONTFIX

(Firefox OS Graveyard :: Gaia::SMS, defect, P1)

Description

[sync-1]

AU_LINUX_GECKO_ICS_STRAWBERRY.01.01.00.019.184
 Firefox os  v1.1
 Mozilla build ID:20130806071254
 DEFECT DESCRIPTION:
  There is no option to set the priority for a MMS message.
  REPRODUCING PROCEDURES:
  There is no option to set the priority for a MMS message.
  EXPECTED BEHAVIOUR:
 
  ASSOCIATE SPECIFICATION:
 
  TEST PLAN REFERENCE:
 
  TOOLS AND PLATFORMS USED:
 
  USER IMPACT:
  Mid
  REPRODUCING RATE:
  5/5
  For FT PR, Please list reference mobile's behavior:

Comment 1

[ayman maat :maat]

Setting priority was never part of the requirments

Comment 2

[Julien Wajsberg [:julienw]]

Is the priority only a property like others, meant to be displayed to the recipient, or does it has an effect in the carrier's network ?

Comment 3

[ayman maat :maat]

(In reply to Julien Wajsberg [:julienw] from comment #2)
> Is the priority only a property like others, meant to be displayed to the
> recipient, or does it has an effect in the carrier's network ?

I am uncertain of the requirments for priority.

so needinfo to [e-mail] to provide more detailed requirements on how priority is intended work.

adding noemi and stephany on CC so they have visibility of this bug and my request for more requirement detail/definition before design work can start.

Comment 4

[Lukas Blakk [:lsblakk] use ?needinfo]

This looks like a new feature request, bumping to koi?

Comment 5

[田旻]

(In reply to ayman maat :maat from comment #3)
> (In reply to Julien Wajsberg [:julienw] from comment #2)
> > Is the priority only a property like others, meant to be displayed to the
> > recipient, or does it has an effect in the carrier's network ?
> 
> I am uncertain of the requirments for priority.
> 
> so needinfo to [e-mail] to provide more detailed requirements on
> how priority is intended work.
> 
> adding noemi and stephany on CC so they have visibility of this bug and my
> request for more requirement detail/definition before design work can start.

I will ask it from validation partner, and give you some feedback as soon as possible.

Comment 6

[Cheng-An, XIONG]

Attachment: OMA-TS-MMS_ENC-V1_3-20110913-A.pdf

(In reply to ayman maat :maat from comment #3)
> (In reply to Julien Wajsberg [:julienw] from comment #2)
> > Is the priority only a property like others, meant to be displayed to the
> > recipient, or does it has an effect in the carrier's network ?
> 
> I am uncertain of the requirments for priority.
> 
> so needinfo to [e-mail] to provide more detailed requirements on
> how priority is intended work.
> 
> adding noemi and stephany on CC so they have visibility of this bug and my
> request for more requirement detail/definition before design work can start.

Attached SPEC, please search "X-Mms-Priority"

Comment 7

[Joe Cheng [:jcheng] (please needinfo)]

add to backlog bug 891754

Comment 8

[Julien Wajsberg [:julienw]]

In the SPEC, it's clearly shown that it is OPTIONAL.

I've seen no evidence that it's used by the network in any way. My guess is that it's merely an indication set by the sender to be seen by the recipient.

BTW, I don't see this feature on my Android 4.3 phone. So I think it is very seldom used and we should not do it, because this would clutter the UI.

Comment 9

[Julien Wajsberg [:julienw]]

Ayman, what do you think ?

Wilfred, we'll need you to decide here too.

Thanks

Comment 10

[Wilfred Mathanaraj [:WDM]]

We just had the discussion. We added this to backlog so we can investigate the need for this item.

I have personally never used it nor did even know it existed but I am checking with our partners as to their need for this feature.

Leaving NI on me for now until I can confirm with operators on this requirement.

Comment 11

[Cheng-An, XIONG]

(In reply to Wilfred Mathanaraj [:WDM] from comment #10)
> We just had the discussion. We added this to backlog so we can investigate
> the need for this item.
> 
> I have personally never used it nor did even know it existed but I am
> checking with our partners as to their need for this feature.
> 
> Leaving NI on me for now until I can confirm with operators on this
> requirement.

Yes, Optional in SPEC.

FYI: in android there is priority setting in message setting menu. 
3 options: High, Normal, Low. Normal = default.
Thanks.

Comment 12

[ayman maat :maat]

(In reply to Cheng-An, XIONG from comment #11)
> (In reply to Wilfred Mathanaraj [:WDM] from comment #10)
 
> FYI: in android there is priority setting in message setting menu. 
> 3 options: High, Normal, Low. Normal = default.
> Thanks.

Hi Cheng-an

could you provide us we the version of the android OS you are looking at and either a clear statement of the path to setting the message priority or (much more preferably) a video of you setting them... i have 3 android devices here at the moment and i cannot see how to set message priority on any of them... and i have never received an SMS or MMS with a message priority associated to it.

Thanks

ni? to Cheng-An

Comment 13

[Cheng-An, XIONG]

(In reply to ayman maat :maat from comment #12)
> (In reply to Cheng-An, XIONG from comment #11)
> > (In reply to Wilfred Mathanaraj [:WDM] from comment #10)
>  
> > FYI: in android there is priority setting in message setting menu. 
> > 3 options: High, Normal, Low. Normal = default.
> > Thanks.
> 
> Hi Cheng-an
> 
> could you provide us we the version of the android OS you are looking at and
> either a clear statement of the path to setting the message priority or
> (much more preferably) a video of you setting them... i have 3 android
> devices here at the moment and i cannot see how to set message priority on
> any of them... and i have never received an SMS or MMS with a message
> priority associated to it.
> 
> Thanks
> 
> ni? to Cheng-An

it's android 4.1.1 (Jelly Bean). Attached snapshots.

Comment 14

[Cheng-An, XIONG]

Attachment: snapshots.7z

Comment 15

[ayman maat :maat]

(In reply to Cheng-An, XIONG from comment #13)
> (In reply to ayman maat :maat from comment #12)
> > (In reply to Cheng-An, XIONG from comment #11)
> > > (In reply to Wilfred Mathanaraj [:WDM] from comment #10)
> >  
> > > FYI: in android there is priority setting in message setting menu. 
> > > 3 options: High, Normal, Low. Normal = default.
> > > Thanks.
> > 
> > Hi Cheng-an
> > 
> > could you provide us we the version of the android OS you are looking at and
> > either a clear statement of the path to setting the message priority or
> > (much more preferably) a video of you setting them... i have 3 android
> > devices here at the moment and i cannot see how to set message priority on
> > any of them... and i have never received an SMS or MMS with a message
> > priority associated to it.
> > 
> > Thanks
> > 
> > ni? to Cheng-An
> 
> it's android 4.1.1 (Jelly Bean). Attached snapshots.

Thanks loads for the reply and attachments
...Interesting. This is not an option that appears on any of the Andriod devices I have access to. I have access to:
  
  3.2.1
  4.0.4
  4.2.1 

and I don't see such an option to set message priority on any other benchmark OS... so from a UX perspective end user value is low, and we could probably get better ROI on the expense of our efforts elsewhere. 

Clearing Ni for me, over to Product for a decision on this feature ...Wilfred?

Comment 16

[Wilfred Mathanaraj [:WDM]]

from an operator and product perspective this feature also has very low user value.

I would not implement this feature and focus on features we need to move up to MMS v1.3 and other important items within MMS

Comment 17

[Julien Wajsberg [:julienw]]

If we ever do this, I think this should rather be a hidden pref in an advanced panel in Settings, used for all messages, than a visible pref in the Messages app.

Ayman, what do you think ?

Comment 18

[ayman maat :maat]

(In reply to Julien Wajsberg [:julienw] from comment #17)
> If we ever do this, I think this should rather be a hidden pref in an
> advanced panel in Settings, used for all messages, than a visible pref in
> the Messages app.
> 
> Ayman, what do you think ?

Hmm, no, from my current understanding of how this function should work cannot agree with that. I interpret this as giving the user the ability to set the priority flag for each individual message on a per message basis. So the setting for it would need to be within the message app easily accessible from the compose screen ...and maybe even in the message thread view, to facilitate priority of message upon reply to thread.

A setting deep in Settings app that when switched would apply to all messages would not work. (unless i am misinterpreting your suggestion)

Comment 19

[Julien Wajsberg [:julienw]]

It was my suggestion. Yep it's not really good but cluttering the thread view is not very good too imho.

Maybe we'll be able to do it for users of devices with bigger screens.

Comment 20

[Julien Wajsberg [:julienw]]

Everyone agrees this has too low user value.