90684 - Filtering NOT Working, when moving messages from Inbox to Trash

Status: VERIFIED WORKSFORME

(MailNews Core :: Filters, defect)

Description

[Jaime Rodriguez, Jr.]

Build ID: 2001-07-11-06-0.9.2
Reproducible: Always

Steps:
1. Launch the browser
2. Open Mail window
3. Select Edit | Message Filters
4. Select WORK account (e.g. Netscape IMAP account)
5. Click on the new button
6. Enter the following:
   Filter Name: Delete Japanese Spam
   Leave default: "match at least one . . ."
   Select "Sender" and "Contains"
   Add "@mainichi.co.ip" and "@rakuten.co.jp" into 2 seperate dialogues
   Action: Move Folder | Trash on Work

Results: Messages containing "@mainichi.co.ip" and "@rakuten.co.jp" in the 
Sender field are still being recieved.

Comment 1

[laurel]

It works for me in commercial branch build july11 Win98: IMAP to trash on same
account with sender contains @netscape.com or @netscape.net in an OR criteria
situation. 

Comment 2

[laurel]

Do you have other (move to folder) filters on this same account, and are they
working?  Is it just this one which isn't?
Can you double-check that you have the filter listed for the intended account
(many times if people have multiple accounts, they add a filter to the wrong
account)?  And can you double-check that the filter is enabled?

Comment 3

[Jaime Rodriguez, Jr.]

Attachment: Message Filter Dialogue

Comment 4

[Jaime Rodriguez, Jr.]

Attachment: Filter Rules Dialogue

Comment 5

[Jaime Rodriguez, Jr.]

Adding images for my Message Filters, and Filter Rules dialogue.

Comment 6

[laurel]

Can you add another test filter to this same account and does it work?

Comment 7

[Jaime Rodriguez, Jr.]

sure thing . . . Created one a sub-folder for "Bugs". Message Filter is called
Mozilla Bugs. Messages with "@mozilla.org" with be sent to this folder Inbox |
Saved Files | Bugs. Let's see what happens.

Comment 8

[Jaime Rodriguez, Jr.]

huh? this new one seems to work just find. in the test case, did you have 2
filter addresses in your rule?

Comment 9

[laurel]

Yes, I had two.
I wonder if the header ("From") in the message(s) which didn't get trapped is an
exact match on the domain as you typed it?

Comment 10

[Jaime Rodriguez, Jr.]

didn't type it, copy and paste, os i would get it right. hmmmmm . . . if you'd
like, come by my cube on Monday to check it out.

Comment 11

[Håkan Waara]

Jaime, could you try a later trunk-build?

Comment 12

[Jaime Rodriguez, Jr.]

sure thing!

Comment 13

[Jaime Rodriguez, Jr.]

Tried a later branch build (2001-07-16-13-0.9.2). Also tried removing "@" sign
from field. Still doesn't work. </8^(

Comment 14

[Navin Gupta]

Jaime, can you try a new profile and test it. 

Comment 15

[Jaime Rodriguez, Jr.]

WFM in a new profile.

Comment 16

[Håkan Waara]

Closing per reporter's comment.

Comment 17

[Jaime Rodriguez, Jr.]

Hi, um, should we have another bug, or reopen this one, to address the issue
that profile corruptions cause major hell for users? In other words, as a user,
this is still a bug, because these type of profille corruption (i.e. AB
Collection, AB eidting, etc.) issues would cause me to stop using the product.

Comment 18

[Håkan Waara]

I don't know. Are we (meaning Filters) responsible for the corruption or the
profile importer?

Comment 19

[Jaime Rodriguez, Jr.]

So, far as we could trouble shoot, I would say corruptions in profiles is the
root problem.

Comment 20

[laurel]

Working OK for me with recent commercial trunk builds: aug15 linux rh6.2, aug17
mac OS 9.0 and aug16 win98.

Comment 21

[Jaime Rodriguez, Jr.]

Still not working for me, but i think we need to concentrate on why profiles are
corrupted.

Comment 22

[Navin Gupta]

Could you fwd some of those japanese spam to this address [e-mail]
I will try to reproduce it. 

Comment 23

[Jaime Rodriguez, Jr.]

sure thing . . . will do!