Cannot change EMail address of MDN account

RESOLVED FIXED

Status

developer.mozilla.org
General
P1
critical
RESOLVED FIXED
5 years ago
4 years ago

People

(Reporter: tomchen1989, Assigned: groovecoder)

Tracking

Details

(Whiteboard: [specification][type:bug])

(Reporter)

Description

5 years ago
What did you do?
================
1. My MDN account was registered directly on MDN before MDN switched to Persona.
2. Now I want to change my email address of MDN account, because my old email service provider, Yahoo China Mail is closing.
3. On the profile editing page https://developer.mozilla.org/it/profiles/<MY_USER_NAME>/edit , I clicked "Modifica" right beside my email.
4. It said that I must change email with Persona:"To change your MDN email, simply sign in below with the new email address".
5. So I click the "sign in" button and signed in with my new email using persona.

What happened?
==============
It didn't work, showing a "Permission Denied" warning page.

What should have happened?
==========================
It should have successfully changed my email address, without showing any warning.

Is there anything else we should know?
======================================
I've tried several times, bind my old email and new email together, or unbind them in Persona, then tried to modify my MDN account email. But never worked out.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: 876314
Duplicate of bug: 789016

Comment 3

5 years ago
The same error happens while network.http.sendRefererHeader is 2. So there must be another issue additional to the missing referrer detected in bug 789016 comment 7.
Status: RESOLVED → REOPENED
Ever confirmed: true
Resolution: DUPLICATE → ---

Comment 4

5 years ago
CCing :lorchard because of relation to Bug 718522 Comment 19

Updated

5 years ago
Duplicate of this bug: 925076
Duplicate of this bug: 924759
Duplicate of this bug: 936717

Updated

4 years ago
Duplicate of this bug: 927874

Updated

4 years ago
Duplicate of this bug: 936717

Updated

4 years ago
Duplicate of this bug: 943708

Updated

4 years ago
Duplicate of this bug: 948277

Updated

4 years ago
Duplicate of this bug: 947090

Updated

4 years ago
Duplicate of this bug: 948659
We need to either fix this (because of how often it comes up) or at least add a link to a custom bug form that asks people for their username and email address so that the bugs they file are actually useful. Almost never do people include that information, which means we can't help them.
Why is the option provided at all if it doesn't work?

Updated

4 years ago
Duplicate of this bug: 898393

Updated

4 years ago
Duplicate of this bug: 876314

Updated

4 years ago
Duplicate of this bug: 890993
Duplicate of this bug: 963022
Duplicate of this bug: 959622
Duplicate of this bug: 961473

Comment 22

4 years ago
Yes, change mail doesn't work, with network.http.sendRefererHeader=2 or not.
(Assignee)

Updated

4 years ago
Severity: normal → critical
Priority: -- → P1
Same problem :(

Comment 24

4 years ago
+1 Please let me know if you need any more information that already present here.

Comment 25

4 years ago
The same issue is present for developer.mozilla account as well.
(Assignee)

Updated

4 years ago
Assignee: nobody → lcrouch

Comment 26

4 years ago
Commits pushed to master at https://github.com/mozilla/kuma

https://github.com/mozilla/kuma/commit/a90919e70dbad692a10bb9aef7afd4b95136029d
fix bug 906883 with browserid_form and csrf_exempt

This makes browserid_change_email work the same as browserid_verify,
since _verify_browserid on the assertion is an effective CSRF protection

https://github.com/mozilla/kuma/commit/2ef9c44a66de2918110c7965a8043bcd2c6f0f8d
Merge pull request #2346 from groovecoder/change-email-bug-906883

fix bug 906883 with browserid_form and csrf_exempt

Updated

4 years ago
Status: REOPENED → RESOLVED
Last Resolved: 5 years ago4 years ago
Resolution: --- → FIXED
(Assignee)

Comment 27

4 years ago
This is pushed to the production site now and I verified I can change my email address again! \o/

Comment 28

4 years ago
Thanks! I can confirm that this fixes the issue and I'm able to change the email address.
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