907000 - [Buri][Email]163 exchange account only inbox on handset

Status: RESOLVED DUPLICATE of bug 874348

(Firefox OS Graveyard :: Gaia::E-Mail, defect, P2)

Description

[sync-1]

AU_LINUX_GECKO_ICS_STRAWBERRY.01.01.00.019.184
 Firefox os  v1.1
 Mozilla build ID:20130806071254
 
 DEFECT DESCRIPTION:
 163 exchange account only inbox and have no mails on handset
  REPRODUCING PROCEDURES:
  1.Create 163 exchange email account automatic or manual
  2.Enter 163 account 
  3.click on the top left menu list into the folder and view List-->ko
 
  EXPECTED BEHAVIOUR:
 The folder list display normal
 
  ASSOCIATE SPECIFICATION:
 
  TEST PLAN REFERENCE:
 
  TOOLS AND PLATFORMS USED:
 SWV176+ZZ
 
  USER IMPACT:
 medium
 
  REPRODUCING RATE:
 5/5
 
  For FT PR, Please list reference mobile's behavior:

Comment 1

[sync-1]

Clone from brother

Comment 2

[sync-1]

Attachment: PIC1

Comment 3

[sync-1]

Clone from brother

Comment 4

[sync-1]

Attachment: logcat.log

Comment 5

[sync-1]

163 exchange account like '[e-mail]'. the exchange server of "163" is "i.163.com"

Comment 6

[Andrew Sutherland [:asuth] (he/him)]

It looks like this might be the same underlying problem as bug 874348 which does not appear to have been resolved, but this particular failure was just not reported on that bug.  Jim, do you agree we should dupe to that bug?

The interest excerpt which would seem to confirm is:
08-19 10:31:10.899 I/Gecko   ( 1475): WLOG: Added folder Inbox (0/0)
08-19 10:31:10.899 I/Gecko   ( 1475): WLOG: runOp(do: {"type":"syncFolderList","longtermId":"0/0","lifecycle":"do","localStatus":"done","serverStatus":"doing","tryCount":0,"humanOp":"syncFolderList"})
08-19 10:31:11.039 I/Gecko   ( 1475): WLOG: setSyncIntervalMS: 0
08-19 10:31:11.049 I/Gecko   ( 1475): WLOG: Mail universe/bridge created and notified!
08-19 10:31:12.369 I/GeckoDump( 1475): LOG: saveCacheCookie: 7502 in 4 segments
08-19 10:31:12.419 I/Gecko   ( 1475): WERR: Error: This server doesn't support the command FolderSync
08-19 10:31:12.439 I/Gecko   ( 1475): WLOG: runOp(check: {"type":"syncFolderList","longtermId":"0/0","lifecycle":"do","localStatus":"done","serverStatus":"checking","tryCount":1,"humanOp":"syncFolderList"})
08-19 10:31:12.439 I/Gecko   ( 1475): WLOG: runOp(check: {"type":"syncFolderList","longtermId":"0/0","lifecycle":"do","localStatus":"done","serverStatus":"checking","tryCount":6,"humanOp":"syncFolderList"})
08-19 10:31:15.349 I/Gecko   ( 1475): WLOG: Synchronization is currently blocked; waiting...

Comment 7

[Jim Porter (:squib)]

Yeah, probably the same issue.

Comment 8

[sync-1]

I/InputReader(  140): JRD_key entry threadLoop...........
 I/InputReader(  140): JRD_key entry threadLoop...........
 I/InputReader(  140): JRD_key entry threadLoop...........
 I/Gecko   (  576): WLOG: Attempting to get autoconfiguration for 163.com
 I/Gecko   (  576): WLOG:   Looking in GELAM
 I/Gecko   (  576): WLOG:   Looking in local file store
 I/Gecko   (  576): WLOG:   Looking at domain
 E/GeckoConsole(  576): [JavaScript Error: "no element found" {file: "app://email.gaiamobile.org/index.html#" line: 1}]
 I/Gecko   (  576): WLOG:   Trying domain autodiscover
 I/IdleService(  140): Get idle time: time since reset 872 msec
 I/IdleService(  140): Idle timer callback: current idle time 872 msec
 I/IdleService(  140): next timeout 128 msec from now
 I/IdleService(  140): SetTimerExpiryIfBefore: next timeout 128 msec from now
 I/IdleService(  140): reset timer expiry to 138 msec from now
 I/IdleService(  140): Get idle time: time since reset 1009 msec
 I/IdleService(  140): Idle timer callback: current idle time 1009 msec
 I/IdleService(  140): next timeout 4294967293990 msec from now
 I/IdleService(  140): SetTimerExpiryIfBefore: next timeout 4294967293989 msec from now
 I/IdleService(  140): reset timer expiry to 4294967293999 msec from now
 I/IdleService(  140): Idle timer callback: tell observer 48ed6ad0 user is idle
 I/IdleService(  140): Get idle time: time since reset 1011 msec
 E/GeckoConsole(  576): [JavaScript Error: "no element found" {file: "app://email.gaiamobile.org/index.html#" line: 1}]
 D/wpa_supplicant(  429): nl80211: Event message available
 D/wpa_supplicant(  429): wlan0: Event PMKID_CANDIDATE (6) received
 D/wpa_supplicant(  429): wlan0: RSN: PMKID candidate event - bssid=20:e5:2a:07:41:4b index=0 preauth=0
 D/wpa_supplicant(  429): RSN: Ignored PMKID candidate without preauth flag
 D/wpa_supplicant(  429): RX ctrl_iface - hexdump(len=11): 53 49 47 4e 41 4c 5f 50 4f 4c 4c
 D/wpa_supplicant(  429): nl80211: survey data missing!
 I/Gecko   (  576): WLOG: SUCCESS