Closed Bug 907214 Opened 7 years ago Closed 5 years ago

webRTC call freezes after 20 to 30 minutes on https://apprtc.webrtc.org/ page

Categories

(Core :: WebRTC: Audio/Video, defect)

24 Branch
defect
Not set

Tracking

()

RESOLVED INCOMPLETE
Tracking Status
firefox24 - ---

People

(Reporter: petruta.rasa, Unassigned)

Details

https://wiki.mozilla.org/Releases/Firefox_24/Test_Plan#Beta_4

Firefox 23.0.1 on Ubuntu 13.04 32-bit (caller) to Firefox 24.0b4 on Mac 10.8.4 (callee)
Caller: at min 30, the call interrupted, the video blocked and audio stopped
Callee: after 30 minutes, the call interrupted, the video shown own camera (with the text "Waiting for someone to join..") and audio stopped 

We reproduced the issue after 22 minutes on Firefox 23.0.1 on Ubuntu 32-bit to Firefox 23.0.1 on Mac 10.8, so this is not a 24b4 regression.

Will investigate further for a regression-window and other details.
Is this worse or the same as in 23.0.1?
QA, will be helpful if we can check if this is a 24.0b4 regression specifically or did this happen in any other Fx24 beta builds ?
24beta1 and b2 were affected by bug 904598. The fix there was also checked in for 24b3.  I think what we're looking for is if this is worse than in 23.0.1 or not.
We reproduced the same issue also on Firefox 22, when webRTC was introduced, so this isn't a new regression.
Also it is reproducible using various operating systems:
Fx 23.0.1 (Windows 7) to Fx 24b4 (Mac OS X)
Fx 23.0.1 (Linux 13.04) to Fx 24b4 (Windows 7)
Fx 23.0.1 (Windows 7 x64) to Fx 24b3 (Windows 7 x64)
Fx 23b3 (Linux 13.04 x86) to Fx 24b3 (Mac OS X)
Fx 23.0.1 (Linux 13.04) to Fx 23.0.1 (Mac OS X)
Fx 22 (Linux 13.04 x86) to Fx 22 (Mac OS X)

Also tested with Chrome stable from Linux 13.04 to Mac 10.8 and the freeze happened after about 30 minutes, so this might be a site issue.
Frequency: 8/10
Summary: webRTC call freezes after 20 to 30 minutes when initiating calls from Linux to Mac → webRTC call freezes after 20 to 30 minutes on https://apprtc.webrtc.org/ page
(In reply to petruta.rasa from comment #4)
> We reproduced the same issue also on Firefox 22, when webRTC was introduced,
> so this isn't a new regression.
> Also it is reproducible using various operating systems:
> Fx 23.0.1 (Windows 7) to Fx 24b4 (Mac OS X)
> Fx 23.0.1 (Linux 13.04) to Fx 24b4 (Windows 7)
> Fx 23.0.1 (Windows 7 x64) to Fx 24b3 (Windows 7 x64)
> Fx 23b3 (Linux 13.04 x86) to Fx 24b3 (Mac OS X)
> Fx 23.0.1 (Linux 13.04) to Fx 23.0.1 (Mac OS X)
> Fx 22 (Linux 13.04 x86) to Fx 22 (Mac OS X)
> 
> Also tested with Chrome stable from Linux 13.04 to Mac 10.8 and the freeze
> happened after about 30 minutes, so this might be a site issue.
> Frequency: 8/10

Not tracking for release given this info
Status: NEW → RESOLVED
Closed: 5 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.