Closed Bug 907748 Opened 12 years ago Closed 12 years ago

Support forum aggregated dashboard

Categories

(support.mozilla.org :: Questions, task, P2)

Product:
support.mozilla.org
Component:
Questions
Type:
task

Tracking

(Not tracked)

Status:
RESOLVED FIXED
Milestone:
2013Q3

People

(Reporter: mana, Assigned: rrosario)

Details

(Whiteboard: u=sumo-team c=questions p=2 s=2013.17)

In order to have a better overview of the activity on our support forums we need a dashboard that will display the aggregated information of all support forums hosted on SUMO. This should help us understand what is the overall performance of our support forums as well as give us the possibility of checking data for each localized forum separately. In this way we will be able to tell which forum is not performing or has a negative impact on the KPI. This information should be stored so that we can check the data over time. An idea of how this should look like would be a graph similar to the KPI dashboard that has the option of breaking down the data by locale (localized forum). Let me know if you have questions Madalina
I'll be working on this next. Adding to the backlog for now since I am not officially sprinting this sprint, but I'll add it to the sprint it lands in afterwards.
Assignee: nobody → rrosario
Whiteboard: u=sumo-team c=questions p= s=2013.backlog
Target Milestone: --- → 2013Q3
Component: Forum → Questions
Priority: -- → P2
In a pull request: https://github.com/mozilla/kitsune/pull/1585
Whiteboard: u=sumo-team c=questions p= s=2013.backlog → u=sumo-team c=questions p=2 s=2013.17
Deployed to prod now
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → FIXED
You need to log in before you can comment on or make changes to this bug.