Closed Bug 908178 Opened 11 years ago Closed 11 years ago

New mail notification icon does not display in system tray - Win7

Categories

(Thunderbird :: Untriaged, defect)

17 Branch
x86_64
Windows 7
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: roel, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0 (Beta/Release) Build ID: 20130814063812 Steps to reproduce: 1. Install Thunderbird 17 on top of profile from Thunderbird 2, with a number of IMAP accounts configured. I don't know if the existing profile is relevant. I can start from scratch if needed, but that's a lot of work so I'd rather not do that. 2. Set up biff settings: mail.biff.show_alert = true mail.biff.show_balloon = false mail.biff.show_tray_icon = true 3. Receive new message Admittedly I Actual results: New mail icon sometimes appears, but mostly not. This is NOT an issue of the icon being 'hidden' by the system tray customization options. The icon is definitely not present. Expected results: New mail icon should appear in systray
(In reply to Roel Schroeven from comment #0) > Actual results: > New mail icon sometimes appears, but mostly not. What do you call "New mail icon"? (a-1) New mail alert(toaster popup at right/bottom of Desktop). (a-2) Task tray inon which is shown just after new mail alert(toaster popup at right/bottom of Desktop). (b-1) "new mail indicator" of folder at folder pane : folder icon with red star, blue bold folder name (b-2) "new mail indicator" of mail at thread pane : icon like "star" at left of Subject I assume that (a-1) and (a-2) is not shown even though (b-1) and (b-2) is shown(i.e. new mail is actually detected by Tb 17). > Steps to reproduce: > 1. Install Thunderbird 17 on top of profile from Thunderbird 2, > with a number of IMAP accounts configured. If CONDSTORE is supported by your IMAP server, bug 885220 occurs. Does your IMAP server support CONDSTORE? (see bug 402793 comment #28, get IMAP log, and check CAPABILITY response, SELECT command parameter etc. by Text Editor) Is mail.server.server#.use_condstore=false a workaround?
(In reply to WADA from comment #1) > (In reply to Roel Schroeven from comment #0) > > Actual results: > > New mail icon sometimes appears, but mostly not. > > What do you call "New mail icon"? > (a-1) New mail alert(toaster popup at right/bottom of Desktop). > (a-2) Task tray inon which is shown just after new mail alert(toaster popup > at right/bottom of Desktop). > (b-1) "new mail indicator" of folder at folder pane : > folder icon with red star, blue bold folder name > (b-2) "new mail indicator" of mail at thread pane : > icon like "star" at left of Subject > > I assume that (a-1) and (a-2) is not shown even though (b-1) and (b-2) is > shown(i.e. new mail is actually detected by Tb 17). > > > Steps to reproduce: > > 1. Install Thunderbird 17 on top of profile from Thunderbird 2, > > with a number of IMAP accounts configured. > > If CONDSTORE is supported by your IMAP server, bug 885220 occurs. > > Does your IMAP server support CONDSTORE? > (see bug 402793 comment #28, get IMAP log, and check CAPABILITY response, > SELECT command parameter etc. by Text Editor) > Is mail.server.server#.use_condstore=false a workaround? Roel?
Flags: needinfo?(roel)
Whiteboard: [closeme 2014-03-01]
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Flags: needinfo?(roel)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2014-03-01]
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