Closed
Bug 908178
Opened 11 years ago
Closed 11 years ago
New mail notification icon does not display in system tray - Win7
Categories
(Thunderbird :: Untriaged, defect)
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: roel, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0 (Beta/Release)
Build ID: 20130814063812
Steps to reproduce:
1. Install Thunderbird 17 on top of profile from Thunderbird 2, with a number of IMAP accounts configured. I don't know if the existing profile is relevant. I can start from scratch if needed, but that's a lot of work so I'd rather not do that.
2. Set up biff settings:
mail.biff.show_alert = true
mail.biff.show_balloon = false
mail.biff.show_tray_icon = true
3. Receive new message
Admittedly I
Actual results:
New mail icon sometimes appears, but mostly not. This is NOT an issue of the icon being 'hidden' by the system tray customization options. The icon is definitely not present.
Expected results:
New mail icon should appear in systray
Comment 1•11 years ago
|
||
(In reply to Roel Schroeven from comment #0)
> Actual results:
> New mail icon sometimes appears, but mostly not.
What do you call "New mail icon"?
(a-1) New mail alert(toaster popup at right/bottom of Desktop).
(a-2) Task tray inon which is shown just after new mail alert(toaster popup at right/bottom of Desktop).
(b-1) "new mail indicator" of folder at folder pane :
folder icon with red star, blue bold folder name
(b-2) "new mail indicator" of mail at thread pane :
icon like "star" at left of Subject
I assume that (a-1) and (a-2) is not shown even though (b-1) and (b-2) is shown(i.e. new mail is actually detected by Tb 17).
> Steps to reproduce:
> 1. Install Thunderbird 17 on top of profile from Thunderbird 2,
> with a number of IMAP accounts configured.
If CONDSTORE is supported by your IMAP server, bug 885220 occurs.
Does your IMAP server support CONDSTORE?
(see bug 402793 comment #28, get IMAP log, and check CAPABILITY response, SELECT command parameter etc. by Text Editor)
Is mail.server.server#.use_condstore=false a workaround?
Comment 2•11 years ago
|
||
(In reply to WADA from comment #1)
> (In reply to Roel Schroeven from comment #0)
> > Actual results:
> > New mail icon sometimes appears, but mostly not.
>
> What do you call "New mail icon"?
> (a-1) New mail alert(toaster popup at right/bottom of Desktop).
> (a-2) Task tray inon which is shown just after new mail alert(toaster popup
> at right/bottom of Desktop).
> (b-1) "new mail indicator" of folder at folder pane :
> folder icon with red star, blue bold folder name
> (b-2) "new mail indicator" of mail at thread pane :
> icon like "star" at left of Subject
>
> I assume that (a-1) and (a-2) is not shown even though (b-1) and (b-2) is
> shown(i.e. new mail is actually detected by Tb 17).
>
> > Steps to reproduce:
> > 1. Install Thunderbird 17 on top of profile from Thunderbird 2,
> > with a number of IMAP accounts configured.
>
> If CONDSTORE is supported by your IMAP server, bug 885220 occurs.
>
> Does your IMAP server support CONDSTORE?
> (see bug 402793 comment #28, get IMAP log, and check CAPABILITY response,
> SELECT command parameter etc. by Text Editor)
> Is mail.server.server#.use_condstore=false a workaround?
Roel?
Flags: needinfo?(roel)
Whiteboard: [closeme 2014-03-01]
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Flags: needinfo?(roel)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2014-03-01]
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Description
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