Freezes when logging in or processing a transaction

RESOLVED INCOMPLETE

Status

()

Firefox
Untriaged
--
critical
RESOLVED INCOMPLETE
5 years ago
4 years ago

People

(Reporter: Traci Wilson, Unassigned)

Tracking

({hang})

23 Branch
x86_64
Windows 7
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

5 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0 (Beta/Release)
Build ID: 20130730113002

Steps to reproduce:

Tried several times to login at bank and to pay bills on different sites, even uninstalled and reinstalled Firefox

Cancelled transactions and used IE to pay bills.   cancelled login using firefox and used IE to logon at Bank.


Actual results:

After no success using Firefox paid everything using IE  and it worked fine without any problems.  Will change my default brouser back to IE until this is fixed.


Expected results:

Firefox should have worked on the first try
(Reporter)

Updated

5 years ago
Severity: normal → critical

Updated

5 years ago
Keywords: hang
Hi Traci,

Can you let us know the url of this site? Without more information, we won't be able to reproduce or fix this bug or look any further. Thanks!
Flags: needinfo?(taw3234)

Comment 2

4 years ago
lacks response
Status: UNCONFIRMED → RESOLVED
Last Resolved: 4 years ago
Flags: needinfo?(taw3234)
Resolution: --- → INCOMPLETE
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