91018 - ebay.com - Cannot post ebay auction. - document.SelectorForm.StoreDeptId has no properties

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: English US, defect, P1)

Description

[WD]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:0.9.2+) Gecko/20010715
BuildID:    2001071508

When I clicked Continue to preview a new ebay auction I was posting, nothing
happened.   When I went to the Javascript Console, I saw:

Error: document.SelectorForm.StoreDeptId has no properties
Source File: http://cgi5.ebay.com/aw-cgi/eBayISAPI.dll
Line: 4254

Reproducible: Always
Steps to Reproduce:
1.Preview a new Auction you are about to post on ebay
2.
3.

Actual Results:  Continue button doesn't work

Expected Results:  Works

Comment 1

[Boris Zbarsky [:bzbarsky]]

could you attach the source of the page in question?  The URL you give just
produces an error page.....

Comment 2

[WD]

Attachment: The page in Question -- [Continue] does nothing

Comment 3

[Boris Zbarsky [:bzbarsky]]

This works in NS 4.x???  The page looks like this (lots of stuff removed):

<form name="SelectorForm">
</form>

<form name="ListItemForSale">
<input name="StoreDeptId">
</form>

So naturally document.SelectorForm.StoreDeptId, not existing, has no proprties.

Over to evangelism.

Comment 4

[WD]

The attached page works in IE and NS 4.x.   Just click "Continue".    (no need
to fill out any info or anything)

Comment 5

[Phil Schwartau]

This one is interesting. Here is the pattern of <FORM>'s Boris mentions.
I copied the HTML locally, and have included the line numbers:


4530
<form method="post" name="SelectorForm">

4833
document.write('</form>');


4972
document.write('<form method=\"post\" name=\"ListItemForSale\"                       
action=\"http://cgi5.ebay.com/aw-cgi/eBayISAPI.dll\">');

5100
<input type="hidden" name="StoreDeptId" value="">

6255
</form>


6256
<form name="ClearListItemForSale" onSubmit="clearWells();" method="get"       
action="http://cgi5.ebay.com/aw-cgi/eBayISAPI.dll">

6262
</form>

Comment 6

[Phil Schwartau]

Attachment: Reduced HTML testcase -

Comment 7

[Phil Schwartau]

If you run the reduced HTML testcase, you will see the same result 
in all three browsers: IE4.7, NN4.7, and Mozilla/N6. The DOM element
document.SelectorForm.StoreDeptId does not exist; the element "StoreDeptId" 
is located on the "ListItemForSale" form instead. 

This explains the error in the Mozilla JavaScript Console reported above:

     Error: document.SelectorForm.StoreDeptId has no properties


As to why the ebay page still functions in the earlier browsers, this 
important point may explain it: 

Mozilla differs from Nav4 and earlier because it catches syntax errors 
before binding functions, or even compiling code for them.  This is within 
the spec (ECMA-262). Any syntax error causes execution to stop. Because of the 
ECMA standard, any malformed syntax means we can't generate code, because we 
generate the code from a complete parse tree.

That's why in Mozilla, a syntax error can cause execution to halt,
whereas in 4.x, execution would only stop if the syntax error was 
actually accessed at runtime - 

Comment 8

[Bob Clary [:bc] (inactive)]

Marking as a candidate for ffrequently encountered problem. Phil, thanks for the
explanation of the differences between NN4 and Mozilla on how they handle
parsing / executing JS. That helps a lot.

Comment 9

[Boris Zbarsky [:bzbarsky]]

*** Bug 91236 has been marked as a duplicate of this bug. ***

Comment 10

[Bob Clary [:bc] (inactive)]

I have contacted someone who may be able to help us with Ebay. I will update as
more information becomes available.

Comment 11

[Christopher Aillon (sabbatical, not receiving bugmail)]

*** Bug 91787 has been marked as a duplicate of this bug. ***

Comment 12

[Bob Clary [:bc] (inactive)]

All Evangelism Bugs are now in the Product Tech Evangelism. See bug 86997 for
details.

Comment 13

[Bob Clary [:bc] (inactive)]

follow up with these sites by 0.9.5

Comment 14

[Phil Schwartau]

*** Bug 97244 has been marked as a duplicate of this bug. ***

Comment 15

[Bob Clary [:bc] (inactive)]

-> 0.9.6, need to follow up on these asap

Comment 16

[Craig Maloney]

I checked this over the weekend, and it's still busted. 

Comment 17

[Matthias Versen [:Matti]]

*** Bug 103595 has been marked as a duplicate of this bug. ***

Comment 18

[Boris Zbarsky [:bzbarsky]]

*** Bug 107327 has been marked as a duplicate of this bug. ***

Comment 19

[Martyr]

I've verified on 9.4 milestone (Win 98) and it's still busted...very irritating
as I had already filled out the whole form in Ebay, hit continue and then
Nothing! grr!

Recommended: add "form" to the summary so that searching on "form" brings up
this bug. I had to search on "ebay" to find it. 

Comment 20

[Bob Clary [:bc] (inactive)]

ok, clearing milestone to get back on the radar.

Comment 21

[chihowa]

Perhaps finding other browsers which have this problem will encourage eBay to
remedy the problem.  Last ditch, break ECMA-262 compliance?!?

Comment 22

[Zach Lipton [:zach]]

should we set this back to NEW to get this back on the radar as well, 
reassign it to the owner and qa contact of selected component if you 
agree with me.

Comment 23

[Patrick]

http://cgi4.ebay.com/aw-cgi/eBayISAPI.dll?SSLRegisterFromCountries&siteid=0&co_partnerid=2&UsingSSL=0

I suppose the error I get when clicking on 'continue' on the page above is
linked to this issue. Could you please confirm?

Comment 24

[Boris Zbarsky [:bzbarsky]]

*** Bug 109654 has been marked as a duplicate of this bug. ***

Comment 25

[Matthias Versen [:Matti]]

*** Bug 111865 has been marked as a duplicate of this bug. ***

Comment 26

[Dan Tobias]

When I ran into this problem I managed to submit my auction the hard way, by
manually typing in this in the URL bar while the review page was in the browser:

javascript:document.ListItemForSale.submit()

I figured this out from viewing the source of the page; it skips the bad code
and proceeds with the submission.

But somebody at Ebay really needs to do something about it.

Comment 27

[Ari Pollak]

I think this has been fixed?

Comment 28

[WD]

WFM 2001122103

Comment 29

[azrael]

WFM 2001112009

Looks like ebay finally came around

some1 close it

Comment 30

[Brant Gurganus]

Verified
2002030908/WinXP

Comment 31

[Boris Zbarsky [:bzbarsky]]

No, this is still broken (tested with today's build)

Comment 32

[Boris Zbarsky [:bzbarsky]]

*** Bug 140666 has been marked as a duplicate of this bug. ***

Comment 33

[Rainer Bielefeld]

Confirm still existing problem with
Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.0rc1) Gecko/20020417

Comment 34

[Bob Clary [:bc] (inactive)]

susie, can you help?

Comment 35

[Susie Wyshak]

I successfully submitted upon clicking Continue using Mozilla/5.0 (Windows; U;
Windows NT 5.0; en-US; rv:1.0rc1) Gecko/20020424

Need more details to confirm if this is an ebay prob. please.

Comment 36

[hcaley]

I'm sorry, I don't have anything to auction at the moment.  It looks like
someone created a reduced html example?

Comment 37

[WD]

WFM Win2k 2002042903
Previewing an auction works fine.   That's what I originally filed this bug
about.   Now if there's a problem with actually confirming the auction, I dunno.

Comment 38

[Susie Wyshak]

In the spirit of fixing bugs, I tried submitted an item for sale, with no
problem at all. I also didn't have a problem cancelling it.

If you really are having a replicatable problem please include the platform and
build IDs and the specific problem you're having. Thanks.

Using Win2K Gecko/20020424

Comment 39

[Tet]

Confirmed. Still a problem with ebay.co.uk. The error is

Error: document.SelectorForm.StoreDeptId has no properties
Source File: http://cgi5.ebay.co.uk/aw-cgi/eBayISAPI.dll
Line: 73

This occurs when clicking on the continue button on the
bottom of the form in "step 3 or 5: pictures & details"
when trying to sell an item.

Using Linux/x86 Mozilla 0.9.9 (Build ID: 2002031312)

Comment 40

[Karsten Priemer]

Also confirmed. Still a problem with www.ebay.de. Same as in comment #39 

From step 3 (pictures, price) to step 4 (payment, shipping) no reaction on
'next' ('Weiter' in german)

Error: document.SelectorForm.StoreDeptId has no properties
Source File: http://cgi5.ebay.de/aw-cgi/eBayISAPI.dll
Line: 75

Using Linux/x86, Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.0.0+) Gecko/20020503

Comment 41

[Boris Zbarsky [:bzbarsky]]

ebay.de/ebay.uk are bug 132988 (The "national" sites are a separate team of
people to contact...)

Comment 42

[WD]

-> WFM

Comment 43

[Doron Rosenberg (IBM)]

Email sent to my Ebay.de contact about this, will keep you updated

Comment 44

[Wesley Crossman]

Well, I am still seeing this exact error message when I am in step 3 of "Sell 
Your Item 2" on ebay.com. I cannot select the "Your own Web hosting" tab in the 
Add Pictures area. Selecting this just throws this JS error. Could this bug be 
redefined to add this problem? I'd reopen, but I'm not sure if I should. It 
isn't totally related, but the error message is the same. This is a serious 
problem. I'm using 2002050308. I'll update and try again tonight, just in case 
it is fixed.

Comment 45

[Boris Zbarsky [:bzbarsky]]

Reopening based on Wesley's comments (see also bug 140666 and comment 31).

Comment 46

[Bob Clary [:bc] (inactive)]

Wesley, please save and attach the html and js source which causes the error.
You can do a save web page complete and just zip it up.

Comment 47

[Wesley Crossman]

Attachment: Page with Error

Here is the complete eBay page with the error. Clicking on the tab "Your own
Web hosting" does nothing.

Comment 48

[Doron Rosenberg (IBM)]

The ebay.de people say that the San Jose group is in charge of all versions, so
we need to contact them.

Comment 49

[Doron Rosenberg (IBM)]

Can someone who is seeing the isses give me details steps, leading from the main
page to the actual issue?  Ebay wants to know them before they check on it

Comment 50

[Jon Nelson]

Please see 140666 for how to replicate.

Comment 51

[Doron Rosenberg (IBM)]

ok, on ebay.de the issue is:

if (!document.all && document.getElementById &&
(navigator.userAgent.indexOf("6.1") < 0) && (navigator.userAgent.indexOf("6.2")
< 0)) {isN6 = 1;}

So only netscape 6.1 and 6.2 will work.  They need a gecko sniff.

Comment 52

[Doron Rosenberg (IBM)]

this should be fixed by next monday.

Comment 53

[kurros (Wade Majors)]

any new news on this?

Comment 54

[Wesley Crossman]

Well, from what I can tell, it has been fixed. I received an email from eBay a
while ago announcing the "new" Sell Your Item 2.0, and it appears that it was
repaired then. I switched back and forth between the tabs and clicked Continue.
Everything I tried worked, and I didn't get any errors in the JS console. Unless
someone else is having problems, this should probably be marked as fixed.

Comment 55

[Doron Rosenberg (IBM)]

Everyone who as seeing this, please retest.  

Comment 56

[Bob Clary [:bc] (inactive)]

->evang500

Comment 57

[Doron Rosenberg (IBM)]

if (!document.all && document.getElementById &&
(navigator.userAgent.indexOf("6.0") > -1)) {isN6 = 1;}

Anyone have any issues?  If not, bob, you can mark this fixed

Comment 58

[Boris Zbarsky [:bzbarsky]]

I have issues.  There is no "6.0" in the default Mozilla useragent and will be
none in the NS7 useragent, most likely.  So that code is pretty unacceptable....

For that matter, does that even work with NS6.2?

Comment 59

[Bob Clary [:bc] (inactive)]

that sniffing is horrible. Susie, we need to talk to them about that.

Comment 60

[Doron Rosenberg (IBM)]

isN6 is used for Netscape 6.0 only!  There was a bug in it which there are
circumventing.  Beforehand, and that was the causer of this entire issue, was
that they set isN6 to true if you did not have 6.1 or 6.2 in your Useragent.  I
got them to switch the logic to checking for 6.0 specifically.

Comment 61

[Doron Rosenberg (IBM)]

marking fixed