910762 - websiteLogon.js "this._wloPluginObj.SetFocus is not a function"

Status: RESOLVED WORKSFORME

(Firefox :: Untriaged, defect)

Description

[Doug L]

User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0 (Beta/Release)
Build ID: 20130814063812

Steps to reproduce:

I simply open the error console or Firebug's console and move focus between Firefox and another application.


Actual results:

I see messages like the following continually in Firefox 23.0.1's error console or Firebug:

        TypeError: this._wloPluginObj.SetFocus is not a function
        Filtered chrome url chrome://websitelogon/content/websiteLogon.js
        websiteLogon.js (line 64)

        TypeError: this._wloPluginObj.SetFocus is not a function
        Filtered chrome url chrome://websitelogon/content/websiteLogon.js
        websiteLogon.js (line 57)

        TypeError: this._wloPluginObj.SetFocus is not a function
        Filtered chrome url chrome://websitelogon/content/websiteLogon.js
        websiteLogon.js (line 64)

        TypeError: this._wloPluginObj.SetFocus is not a function
        Filtered chrome url chrome://websitelogon/content/websiteLogon.js
        websiteLogon.js (line 57)

        ...

The "websiteLogon.js (line 57)" message occurs every time I move focus away from Firefox and the "(line 64)" one every time I move back to Firefox.  I don't know what websiteLogon.js is (it's not mine!).

If I disable all add-ons including Firebug and restart Firefox, I see the (line 57) and (line 64) errors in the error console.

Do I have a virus?  If not, how do I eliminate the messages from appearing in the Firebug console?


Expected results:

No errors in the console.

Comment 1

[Loic]

WFM with FF23 on Win 7.

Could you test with a clean profile, please.
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Comment 2

[Doug L]

After I created a clean profile and started Firefox I saw many plug-ins but no extensions had been enabled.

After about a minute the error console started reporting a new message from the same *.js file every 2 seconds:
        Error: <isContentPasswordExist> Exception:TypeError: docs[i].forms is undefined
        Source File: chrome://websitelogon/content/websiteLogon.js
        Line: 964

Then I then disabled all plug-ins and restarted Firefox.  The previously new "<isContentPasswordExist>" message waited a minute before reappearing, and the originally reported "this._wloPluginObj.SetFocus" message pair started showing up again when I gave Firefox the focus or took it away.

After I restarted Firefox again, the original message pair still occurs but the "<isContentPasswordExist>" is gone (so far).

My now deactivated plug-ins are:
      - 3.0.72.0 (anonymous but it's details show "File npIntelWebAPIIPT.dll"
      - 3.0.72.0 (again but saying its from Intel with details "File npIntelWebAPIUpdater.dll")
      - Adobe Acrobat 11.0.3.37
      - Google Update 1.3.2.153
      - Photo Gallery 16.4.3508.205
      - RealDownloader Plugin 1.3.2.28
      - RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In (32-bit) 1.3.2.28
      - RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In (32-bit) 1.3.2.28
      - RealNetworks(tm) RealDownloader PepperFlashVideoShim PlugIn (32-bit) 1.3.2.28
      - RealPlayer Download Plugin 160.2.32
      - RealPlayer(tm) G2 LiveConnect-Enabled Plug-In (32-bit) 16.0.2.32
      - Shockwave Flash 11.8.800.94
      - Shockwave for Director 11.6.6.636
      - Simple Pass 6..100272
      - WildTangent Games App V2 Presence Detector 4.0.5.13

Thanks for your help.

Comment 3

[Loic]

That smells an issue with the plugin Simple Pass according to <isContentPasswordExist>. In addition, Realdownload plugin is known to cause various issues.

Comment 4

[Loic]

The issue comes likely from TrueSuite Website Logon. Do you have this application installed on your computer?

Comment 5

[Doug Lorch]

Thanks for the great hint.  Problem solved. 
 
I don't have TrueSuite installed as an application but found it's name in the following directories: 

        "C:\Program Files (x86)\HP SimplePass\"
        "C:\Program Files (x86)\Mozilla Firefox\distribution\bundles\"
        "C:\ProgramData\TrueSuite\"
        "C:\Users\Doug\AppData\Local\AuthenTec\TrueSuite\"
 
I uninstalled application "HP TrueSuite" (which silently killed my open Firefox windows, which Firefox kindly restored when I reopened it) and the problem is gone.  That'll make my life easier. 
 
It'd be nice if Firefox listed all the installed applications which can aide/interfere with it like it does for other add-ons.  I thought I'd disabled everything which could have been the problem.

If I could close this report I would.  Thanks again.