911863 - Theme Queue is showing Blank themes

Status: RESOLVED DUPLICATE of bug 883272

(addons.mozilla.org Graveyard :: Developer Pages, defect)

Description

[Gale]

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:23.0) Gecko/20100101 Firefox/23.0 (Beta/Release)
Build ID: 20130730113002

Steps to reproduce:

Uploaded four persona themes today. They are in the queue but are blank. That is there are no images showing. All the other info is there. Some of the theme managers or reviewers are aware of the problem and are unable to approve themes because they can't see the images. I tried deleting a theme and reuploading hoping it would be viewable.


Actual results:

The same thing. The title of the theme is listed with all other info except the header and footer images.


Expected results:

The queue should be showing the images so that they then can be approved.

Comment 1

[Simona Badau, Desktop QA]

Gale, could you please confirm whether the issue is still reproducible using Firefox in safe mode or with a new profile?
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Comment 2

[Wil Clouser [:clouserw]]

Kevin - is this a dupe or already fixed?

Comment 3

[Kevin Ngo [:ngoke]]

Sorry for the delayed response, this bug somehow doesn't pop up in my buglist.

It is an intermittent issue related to Celery, sorry for the downtime. I think we should move the Theme image uploading tasks to the Celery "image" queue?