91234 - dell.com - Dropdown list boxes don't work (they do in NS4.X)

Status: VERIFIED FIXED

(Tech Evangelism Graveyard :: English US, defect, P1)

Description

[Dan Star]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:0.9.1) Gecko/20010607
BuildID:    2001060703

The drop down list boxes do not work on this web page.  They work fine with NS 4.76.

Reproducible: Always
Steps to Reproduce:
1.Surf to URL and see for yourself.
2.
3.

Comment 1

[Christopher Aillon (sabbatical, not receiving bugmail)]

Access Denied
We are unable to grant you access to this store. 

I can't access that page because of the error above.  Can you 1) try this with a
newer build of Mozilla?  And 2) if this still doesn't work with the newer build,
please attach the source to this report.

Comment 2

[Chase Tingley]

Dell's comboboxes are screwed up in mozilla because their xhtml is bogus -- they
use <option/>[value] rather than <option>[value]</option>.

Although I can't view the url you posted, I'm assuming this is the problem, as
it's known to be rampant in dell's online order pages.

For further discussion, read bug 84633.  And please reopen if I'm wrong!

*** This bug has been marked as a duplicate of 84633 ***

Comment 3

[Chase Tingley]

Reopening and assigning to evangelism.

Comment 4

[Chase Tingley]

Hmm, this takes two steps.

Comment 5

[Bob Clary [:bc] (inactive)]

contact info: [e-mail]

I have looked around Dell's site and have not found any examples of the empty
Option tag problem. Can some one post a valid url that exhibits the problem?

Thanks,
--bc

Comment 6

[Dan Star]

Hi,

Not fixed in 0.9.2.   See
http://www.dell.com/us/en/biz/topics/segtopic_opti_gx50_opti_kat.htm and
then pick one of the PC systems.  The next page will show a configuration
with drop downs that don't work.

Regards,
Dan

Comment 7

[Bob Clary [:bc] (inactive)]

Dan,

Thanks! That page couldn't be clearer as to the problem. I will contact them
tomorrow and we will see what happens.

Thanks again,
--bc

Comment 8

[Bob Clary [:bc] (inactive)]

contacted 7/20

Comment 9

[lars]

As of 8/3/2001, with release 0.9.3, it's still not possible to use the Dell web
site with Mozilla.  If the "quirks" mode is supposed to emulate NS4 behavior,
doesn't this represent a mozilla bug, even if the Dell web site is using badly
formed html?

Comment 10

[Bob Clary [:bc] (inactive)]

All Evangelism Bugs are now in the Product Tech Evangelism. See bug 86997 for
details.

Comment 11

[Bob Clary [:bc] (inactive)]

follow up with these sites by 0.9.5

Comment 12

[jlarsen]

They seem to have written new code, which works, but they have only implimented
this in "Home & Home Office" section of the site, while buisness and government
sections still use the old code. Hopefully they are moving this entire site to
the new code, CCing myself and will check back in a few weeks.

Comment 13

[Bob Clary [:bc] (inactive)]

-> 0.9.6, need to follow up on these asap

Comment 14

[Doron Rosenberg (IBM)]

this seems to be fixed. said url does gives a 404, but the buisness site
dropdowns work... could you please recheck the site?

Comment 15

[Bob Clary [:bc] (inactive)]

I checked several optiplex and dimension models and it appears they have fixed
their xml empty tag syntax problems. Since their site is generated via asp
scripts, etc hopefully all have been fixed, but in case they have not, please
reopen this bug and include as many urls where they use the broken xml empty tag
syntax as possible. thanks everyone!

Comment 16

[Doron Rosenberg (IBM)]

marking verified