35.42 KB, application/octet-stream
These two crashes have both shown up in the M092 talkback data in the last week. I recognize that there is not much to go on, (and they may be separate bugs). Because of the high profile nature of crashes with these plugins I'm going to log it. Wondering out loud if they share a problem related to nsPluginHostImpl::InstantiateEmbededPlugin. Sorry there isn't any more info. Stack Trace: RealPlayerG2 Plugin + 0x1bbc0 (0x3d23d5d0) RealPlayerG2 Plugin + 0xf038 (0x3d230a48) nsPluginHostImpl::InstantiateEmbededPlugin() [nsPluginHostImpl.cpp line 2908] nsObjectFrame::InstantiatePlugin() [nsObjectFrame.cpp line 1076] nsObjectFrame::Reflow() [nsObjectFrame.cpp line 902] (32839591) Comments: Opening a real audio stream -------- AppleJava + 0x40e70 (0x0bc04f10) AppleJava + 0x40f78 (0x0bc05018) JManager2 + 0x79b0 (0x0bcc9060) JManager2 + 0x82d4 (0x0bcc9984) JManager2 + 0x8594 (0x0bcc9c44) JManager2 + 0x864c (0x0bcc9cfc) MRJPlugin + 0x9080 (0x0bdfa2f0) MRJPlugin + 0xe40 (0x0bdf20b0) MRJPlugin + 0x6c8 (0x0bdf1938) nsPluginHostImpl::SetUpPluginInstance() [nsPluginHostImpl.cpp line 3211] nsPluginHostImpl::InstantiateEmbededPlugin() [nsPluginHostImpl.cpp line 2855] nsObjectFrame::InstantiatePlugin() [nsObjectFrame.cpp line 1076] (32910574) URL: www.yahoo.com (32910574) Comments: I was reading a bunch of new articles
Adding keywords for talkback tracking and QA help
Keywords: crash, qawanted, topcrash
Peter, do you remember seeing stack trace like this? URL would be helpful too.
This could depend on bug 90959 and it looks Mac-only.
Mac plugin bug---->peterl
Assignee: av → peterlubczynski
Does talkback still show this crash in recent builds? It may be a dup of another bug. The entire stack may need to be examined to locate the correct bug.
Status: NEW → ASSIGNED
Priority: -- → P1
Target Milestone: --- → mozilla0.9.5
I've had several complete system freezes attempting to view embedded RealPlayer videos using Netscape 6.1 on OS 9.2.1 -- see these TalkBack incident IDs if necessary: TB35716644W TB35717262W TB35735218W I believe that all of these were on the Big Brother 2 web site (http://www.cbs.com/primetime/bigbrother2/), but considering that CNet is not allowing Netscape 6.x browsers access to its RealPlayer videos, there's probably a more significant problem than the site itself.
Stack shows something going wrong in Paint(). I'd be nice to have a consistant way to reproduce. NQD + 0x19820 (0x3f883b70) InterfaceLib + 0x1e7b8 (0xffd0f828) NQD + 0x18c8c (0x3f882fdc) InterfaceLib + 0x1ddf8 (0xffd0ee68) embedgui60.dll + 0xb8c0 (0x3d6b3280) RealPlayerG2 Plugin + 0x55e4 (0x3dce0e74) RealPlayerG2 Plugin + 0xe350 (0x3dce9be0) ns4xPluginInstance::HandleEvent() [ns4xPluginInstance.cpp, line 932] nsPluginInstanceOwner::Paint() [nsObjectFrame.cpp, line 3046] nsObjectFrame::Paint() [nsObjectFrame.cpp, line 1411] PresShell::Paint() [nsPresShell.cpp, line 5300] VIEW_DLL + 0x592c (0x3cd1830c) VIEW_DLL + 0x1167c (0x3cd2405c) VIEW_DLL + 0x11470 (0x3cd23e50) VIEW_DLL + 0x10244 (0x3cd22c24) VIEW_DLL + 0x12c70 (0x3cd25650)
Priority: P1 → P2
Here are my steps: 1) Have the latest RealPlayer (8.something) installed on your computer with the files "RealPlayerG2 Plugin" and "RealPlayerG2 Plugin.xpt" in the Plug-ins folder. 2) Launch Netscape 6.1 and open a new Navigator window. 3) Go to http://www.cbs.com/primetime/bigbrother2/ (while it remains -- the show ended last week). 4) Click on "Click here to watch the complete, un-aired Big Brother Episode No. 28" towards the bottom right of the page, to the left of the poll. 5) On the small popup window, click the camera icon beside "Act 1 - Part 1." 6) Watch as a smaller popup window loads and the Real icon loads where the movie should soon begin to play. 7) Once your hard disk ceases to click, try moving your cursor. Uh oh! 8) Try to force quit via option-command-escape. Nothing. Oh no! 9) Try the programmer's box button.* Still nothing. Yikes! 10) Press the reset button and wait as your computer scans the hard disk for damage and then loads the startup extensions and control panels. * Note: I do not have MacsBug installed, so it may be possible that MacsBug could do something more useful upon pressing said button.
Hm...using this fairly old build 2001090305, this works for me. I bet this has been fixed in recent builds. Reporter: Try with Mozilla 0.9.4 and those files should be copied to your components folder.
Status: ASSIGNED → RESOLVED
Last Resolved: 17 years ago
Resolution: --- → WORKSFORME
Peter, I think I will try a nightly once the blank window / dialog box problem is resolved. (Until then I cannot be sure that my testing will actually function, and I'd rather not go to the trouble of downloading Mozilla on my 33.6K connection if it's not going to work anyway.) I had Mozilla 0.9.4 installed at once time, but it had a nasty lag for every page I loaded (I know 33.6K connections aren't blazing, but Netscape 6.1 feels faster loading pages anyway), so I chunked it. As far as "those files should be copied to your components folder" is concerned, I'm not quite certain what you mean. Am I to somehow install 0.9.4's components over those of Netscape 6.1? I've always installed Mozilla independently of 6.1 and am not sure that I want to go mixing and matching however much the two may have in common. Tommy
Tommy, pls copy the nppl3260.dll and nppl3260.xpt from your 6.1 components folder to the mozilla 0.9.4 components folder (xpcom realplayer plugin files). Also be sure to do "about:plugins" and see that the realplayer location points to the components folder under your 0.9.4 installation.Thx!
Shrirang wrote: "Tommy, pls copy the nppl3260.dll and nppl3260.xpt from your 6.1 components folder to the mozilla 0.9.4 components folder (xpcom realplayer plugin files). Also be sure to do "about:plugins" and see that the realplayer location points to the components folder under your 0.9.4 installation.Thx!" Things get stranger still... neither of these files are in the 6.1 components folder. Only one of the files exists on my hard disk -- nppl3260.xpt -- and it's in System Folder > Extensions > Real. The files actually placed in my 6.1 Plug-ins folder were "RealPlayerG2 Plugin" and "RealPlayerG2 Plugin.xpt"; placing these files in the Mozilla Components folder causes the same crash. I just did a clean RealPlayer download / install a couple of days ago, so one would assume that the installer and files are fresh. Why is my installation not getting the same plug-ins / locations as y'all's are? Tommy
I guess you should have chosen 'Full' option when installing NS6.1. After full installation RealPlayer should be correctly installed, meaning those two files sitting in the Components folder.
Andrei, It's been a while since 6.1 came out, so I can't really be sure which installation I chose, but I'm pretty sure I went with "Recommended" rather than "Full." However, wouldn't it make more sense for the RealPlayer install itself to include these files as well? After all, there are Mozilla users who would probably like to make use of embedded RealPlayer who may not have Netscape 6.1 installed as well. Is there any place I can obtain these files by themselves without downloading the whole shebang again? My connection seems to be 31200 at best, 21600 at worst (it's a free dialup service for university students here, so naturally it's not blazingly fast) and downloading the whole thing again would put demands on my computer when I need to be working on a ten page paper due tomorrow. (Over three pages down so far, plus an outline that should get me the rest of the way.) Of course, if you can wait until after I'm done with that work I can try to download the whole thing again anyway (or get it onto a Zip disk from one of the T3-equipped labs on campus). I am also curious as to whether email@example.com (my apologies for not knowing your full name) has found this issue to be resolved for him / her as well. Tommy
Created attachment 50809 [details] Two files attached -- save this link and rename it to something.zip
Andrei, Thanks for the files. Here are my results. All are tested under Netscape 6.1 as the Mozilla 0.9.4 branch build I downloaded has serious paint problems with this site (the background loads pixel by pixel and reloads when new backgrounds and images are drawn on top of it): 1) "RealPlayerG2 Plugin" and "RealPlayerG2 Plugin.xpt" in Plug-ins in Netscape folder + two files attached placed in Components folder = freeze. 2) "RealPlayerG2 Plugin" and "RealPlayerG2 Plugin.xpt" + two files attached all placed in Components folder = freeze. 3) Two files attached placed in Components folder + no RealPlayerG2 Plugin files present in any Netscape-associated files = "Click here to download plug-in" message. Unfortunately none of these combinations actually got the video to work for me. I think this'll have to be it for me for tonight for aforementioned time concerns, but please feel free to keep the comments going as I will deal with them when time permits. On another (off the subject) note, would having Flash plug-ins in both the System Folder > Internet Plugins folder and the Netscape folder > Plug-ins folder cause neither plug-in to be recognized? This same site does not seem to recognize that Netscape 6.1 has Flash (although it does recognize Mozilla having it, in which case Mozilla does not have the plug-in in its folder). Tommy
In answer to Tommy's previous question: This crash appears 35 times in the N610 data and once in M094 (35440118). (Updating summary.) And it's Tom (Greer) decidedly a "he" ;)
Summary: M092 plugin crash using [@ RealPlayerG2][@ AppleJava] → M092 N610 plugin crash using [@ RealPlayerG2][@ AppleJava]
Tom, Thanks, and sorry. I actually think I'd read your full name somewhere in my various Mozilla surfing. I tried yet another approach at getting RealPlayer to work with Netscape 6.1 -- the Netscape Plug-in web site itself. This launched a .xpi; certainly Netscape's own chosen installer should work right, right? Well, I went to the Big Brother 2 site as usual, and this time loading the pop-up player page caused Netscape 6.1 to crash -- better than a freeze, but still not what I want. Upon inspecting my about:plugins I see that I have two RealPlayer plug-ins recognized, one of them in the Components folder; I'm guessing this comes from the attached files from this bug that I placed in there. There are two RealPlayer plug-in files in my Plug-ins folder now as well. Suggestions? I'd re-download 6.1, but there are signs that it's successor may not be too far off, and I'd rather not have to go through too much downloading / installing madness in such a short time. ;-)
Okay. I downloaded build 2001092803 (0.9.4 branch) and it's working much better. The page loading drag from the milestone and recent branch builds is gone, as is the blank page / dialog problem. The only problem I'd run into was that the page kept jumping when I typed a space when entering comments on another bug -- and apparently I've made some change (Classic -> Modern perhaps) that has caused that problem to cease as well. So... this build has yet to be touched by RealPlayer in any way, shape, or form. Any recommendations as to what files I should download / move / etc. to test RealPlayer? Here's hoping I will soon be able to see those videos for myself. :-)
A complete installation of Netscape 6.2 allows the aforementioned site to function just fine -- I can finally see the movies!
url reported by Tommybee works just nice on mac 9.2 using 1120 trunk .reverified
Status: RESOLVED → VERIFIED
filed bug 111269 for a problem observed while verifying this.
Component: Plug-ins → RealPlayer (Real)
Product: Core → Plugins
QA Contact: shrir → real-player
Target Milestone: mozilla0.9.5 → ---
Version: Trunk → unspecified
Crash Signature: [@ RealPlayerG2] [@ AppleJava]
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