913067 - mozilla guest wifi in yvr1 does not seem to work

Status: VERIFIED FIXED

(Infrastructure & Operations Graveyard :: NetOps: Office Wireless, task)

Description

[Jonathan Lin - Not watching NI/offline [:jlin] [[e-mail]]]

Getting a report from Roland in YVR1 that mozilla guest wifi is not functioning

1) he is able to see the mozilla guest network/ap's

2) he is able to connect to the network

3) after that he is able to get an ip 10.244.35.72

4) he reports that no websites load after that.

Comment 1

[Jonathan Lin - Not watching NI/offline [:jlin] [[e-mail]]]

roland, when you are able, please let me know if you can check which dns servers you are using and whether you can ping

10.244.32.1

while on guest wifi!

Thanks!

Comment 2

[Ralph Giles (:rillian)]

I see something similar. I get an 10.244 ip address, but no dns servers, and my 8.8.8.8 fallback doesn't work.

I get 'Request timeout' pinging 10.244.32.1, 63.245.217.105, and 8.8.8.8.

httping, wget, etc. can't connect to 63.245.217.105 (no 403, just waits)

Comment 3

[Roland Tanglao needinfo please :rolandtanglao, :mohnkuchen, :adobo, :sinigang, :roland]

(In reply to Jonathan Lin [:jlin] from comment #1)
> roland, when you are able, please let me know if you can check which dns
> servers you are using and whether you can ping
> 
> 10.244.32.1
> 
> while on guest wifi!
> 
> Thanks!

on my Mac:
0. ip address on "Mozilla Guest" is 10.244.35.72.
DNS is:
8.8.8.8
1. pinging 10.244.32.1 fails with 'request timeout'

Same result on my HTC One mobile phone and my Nokia 808 phone

Comment 4

[Ralph Giles (:rillian)]

We lost all wifi essids a few minutes ago. Mozilla as well as Mozilla Guest.

Comment 5

[Ralph Giles (:rillian)]

Whatever reset was done in bug 913184 resolved the connectivity issues with the guest network.

Comment 6

[Ralph Giles (:rillian)]

Oops, I forgot I'd plugged in wired eth. Still down for my Mac, Android tablet.

Comment 7

[Ralph Giles (:rillian)]

FWIW, the guest network seems to work today. It didn't yesterday.

Comment 8

[Roland Tanglao needinfo please :rolandtanglao, :mohnkuchen, :adobo, :sinigang, :roland]

works for me too (and it didn't work for me yesterday either), setting to fixed!